Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Ewing Township, NJ

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Business Analyst (Business and Financial Operations) jobs in Ewing Township, NJ delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Email Send Failed!

Satisfactions Business Analyst

Cenlar FSB • Ewing Township, NJ

Posted 13 days ago

Job Snapshot

Full-Time
Experience - At least 5 year(s)
Banking - Financial Services, Insurance, Real Estate - Property Mgt
General Business

Job Description

Who is Cenlar?

 

You are.

 

Employee-owners have made Cenlar one of the nation’s largest mortgage subservicers. We have achieved success by empowering people with company ownership, real programs that provide avenues for advancement, and a great atmosphere that makes everyone look forward to the workday. Get your share of our success by considering the opportunity to join our team as a Satisfaction Business Analyst.

Responsibilities:

  • Ensure overall lien release processing systems run smoothly.
  • Overall coordination of client level issues, including:
    • Monitor status of satisfaction inventories.
    •  Timely preparation and verification of client requested reports
    • Create client specific reports:
      • Based on analysis/review and dialogue with clients/Client Relations personnel, recommend process change requirements and appropriate corrective action steps for identified issues.
      • Ensure lien releases are being processed in accordance with department’s service level agreement (SLA) requirement. 
    • Generate client level management reports; analyze results and report adverse trends to department manager and client.
  • Prepare monthly management reports identifying non-compliant loans and possible company/client penalties; analyze results and make appropriate recommendations to department manager to avoid risk exposure.
  • Identify specific documentation issues and make recommendations for process changes; ensure Client Relations department is aware of issues. 
  • Reconcile work performed internally and that which is sent to vendors for processing.
  • Perform daily paid-in-full loan reconciliation.
  • Monitor all tasks to ensure expected completion date is met.
  • Research and provide information for client audit requirements, within the specific deadline.
  • Prepare and update policies and procedures for client exception lien release processes.
  • Other duties as assigned.

Job Requirements

  • 3 – 5 five years servicing experience and/or at least 1 year satisfactions experience
  • Mortgage closing and title work experience
  • Knowledgeable of electronic registry tracking/transfer system (MERS) release document requirements
  • Knowledge of states’ lien release requirements
  • Knowledge of mortgage servicing system (MSP), Passport and Rekon a plus
  • Experience with Excel, at an advanced level
  • Good verbal and written communication skills

Total Rewards:

Cenlar FSB offers outstanding benefits which may include paid medical/dental/life insurance, 401k, employee ownership, tuition assistance, a supportive work environment, and genuine opportunities for advancement. Cenlar is a Drug Free Workplace and an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO.

 

Visit www.cenlar.com for more details.

 

Please apply online.
 

Job ID: 5093
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.