IDCS Solutions Consultant

Job Summary

The Integration Data Center Solutions consultant will create project design, implementation documents and support custom build solutions. This role also involves examining current business architectural designs and working with other members of the team to ensure successful implementation of designs and completion of projects.

The IDCS Solutions Consultant reports toIDCS Solutions Consultant Team Lead and is performed from SHI’s Piscataway, NJ Ridge integration center

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

include, but are not limited to:

Collaborate with inside/outside sales teams to interpret and identify the customer needs and the scope of the project

Attend customer meetings with salesperson to present scope of project and answer customer technical questions

Advocate SHI’s recommended solution and convey confidence to achieve customer expectations and meet customer business needs

Create project design, documentation, and supplementary documents for the build teams to use during production

Create bill of materials (BOM) for project designs

Respond to request from Management to provide support including builds/BOM review, design and update, technical document creation for internal teams, sales, and customers

Oversee a portfolio of technical customer projects

Ensure successful end-to-end delivery of rack integration services and deployments

Obtain certifications as required to become an expert with SHI partner products and solutions

Attend webinars and training from partner vendors, review technologies and strategize for future implementation and best practices

Estimate time frames, quality, and quantity of resources required to successfully implement technical projects utilizing project documentation and collaborating with team

Communicate with multiple layers of management both within the organization and externally to convey project status, changes and documentation updates.

Mentor and assist team members on the Integration Data Center Services team by sharing knowledge and collaborating with HR training team to create training materials to benefit team members.

Rack and de-rack customer equipment for projects, testing, and design purposes (i.e., network devices, power distribution units, servers, storage, cabinet accessories, etc.)

Deliver a world class customer experience that meets SHI standards

Qualifications

Associate degree in Computer Science or Engineering, or equivalent relevant industry experience

Minimum of 2 years’ experience withBill of Materials (BOM)

Minimum of 3 years’ experiencecreating custom technical documentation

Minimum of 2 years’ experiencewith high availability architectures and clustering solutions

Minimum of 2 years’ experiencewith virtualization (hypervisors, server, and desktop virtualization)

Minimum 2 years’ experience technical knowledge and consultative skills

Required Skills

Required Skills:

Ability to train and disseminate information within a given discipline

Technical knowledge and consultative skills

Microsoft Excel ability with knowledge of formulas and functions for document creation

Understanding of power and cooling principles in a data center environment

Understand 2D and 3D engineering drawings and models

Ability to understand complex technical configurations

Highly organized individual with excellent project management skills

Motivated, disciplined, and able to produce quality results under pressure

Excellent written and verbal communication skills, with the ability to articulate ideas succinctly

Ability to learn new technology and explain capabilities

Excellent presentation skills for client meetings

Attention to detail is required for reviewing customer documentation and verifying Bill of Materials (BOM)

Strong abilities in testing and evaluation techniques

Ability to obtain technical certifications regularly

Preferred Skills/Qualification:

A Bachelor’s Degree in Engineering or other related field such as Information Technology or Computer Science

Experience creating diagrams and working with stencils in Microsoft Visio

Experience working with AirTable

Skills in programming languages such as Python is a plus

Certifications Required

A candidate must possess at least one of the mandatory certifications within a year of commencing in the role:

Mandatory

Cisco CCNA Data Center

Dell Server Associate and Specialist

HPE ATP Data center Solutions

HPE ATP Server Solutions

Lenovo technical sales certification

Other certifications as needed for expertise around servers, storage, and networking, virtualization, and cloud technologies

Unique Requirements

Extended hours may be required to complete assigned work tasks as necessary

Position requires the ability to move or lift up to 50lbs

Travel may be required for certification and occasional local travel to customer locations (10%)

Additional Information

The estimated annual pay range for this position is $45,000 - $100,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Refer a friend to this job (