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Member Service Representative job in San Antonio at University Health System

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Member Service Representative at University Health System

Member Service Representative

University Health System San Antonio, TX Full Time
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POSITION SUMMARY/RESPONSIBILITIES
Serves as a liaison to members and providers in resolving member services issues. Provides information to Community First Health Plan members by phone. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regards to all aspects of operations within Member Services.

EDUCATION/EXPERIENCE
High school graduation or its equivalency is required. One year of college level courses in business, health care administration or related courses is preferred. Minimum of one-year HMO experience is preferred. Health care problem resolution experience is preferred. Bilingual preferred.

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Recommended Skills

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Health Insurance
Health Insurance Portability And Accountability Act (Hipaa) Compliance
Multilingualism
Health Policies
Health Administration

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