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Area Operations Director

Dialysis Clinic, Inc., (DCI) Indianapolis Full-Time
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Overview

The Area Operations Director is responsible for the overall management of our Indianapolis dialysis clinic in accordance with DCI's written policies established by the Board of Trustees and the Medical Directors.  



Responsibilities

• Embodies and models the DCI mission, vision, and values in thought and deed.

• Provides leadership and direction to all management and staff in an assigned region, and upholds a formal means of accountability for all employees.
• Oversees operational and financial activities and management of multiple dialysis facilities and programs.
• Oversees that a safe and clean environment is provided for patients, visitors and staff.
• Actively develops managers, leaders, and teams. Promotes teamwork and trust among all staff and management.
• Assures facility compliance with all CMS, State, and other regulatory bodies and ESRD networks.
• Furnishes Federal and State agencies all data required for certification (or re-certification).
• Oversee that Care Planning, QAPI and Governing Body meetings are held on a routine basis, as required.
• Develops, executes and enforces policies and operational standards relative to the general operation of the facility and to the protection of patients, personal and property rights.
• Oversees the financial operation of the facility including accounts payable, accounts receivable, payroll, general ledger, and inventory.
• Participates in the development of fiscal budgets for assigned clinics, as requested. Responsible and accountable for overall cost controls.
• Works cooperatively with all departments of DCI Corporate Office and provides required reporting as needed.
• Oversees the clinical and technical operation of the facility and, in coordination with the local clinical team, works to achieve clinical outcomes and benchmark goals established by the local clinical team and DCI Corporate leadership.
• Initiates and ensures adequate communication (upward and downward) and timely execution of DCI programs and directives.
• Participates in negotiating agreements into which the facility may enter with vendors, consultants, and providers of services not furnished directly by the facility.
• Establishes local employment policies and procedures within DCI guidelines and oversees the application of these policies and procedures.
• Develops and maintains business relationships with Medical Directors, credentialed Nephrologists, local hospital administration, and local renal community members.
• Assists Senior Operations Director with market analysis and feasibility assessments of prospective acute contracts, new clinic sites, renovations, relocations, and special projects.

Supervisory Responsibilities:  

The Area Operations Director supervises facility employees, which include, but are not limited to: Nurse Managers, Area Technical Manager, and the Business Office Manager. The Area Operations Director also provides indirect supervision for other employees as needed.       



• A Bachelor’s degree in Business Administration, Health Care Management, or similar major field of study is required.
• One year experience in an ESRD unit or a similar healthcare setting is required
• Minimum two years’ experience required as an Administrator or Area Operations Director in a dialysis unit or transplantation unit.

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see: 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Skills required

Ensure Compliance
Problem Solving
Provide Direction
Leadership
Team Building
Execute Strategy
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Job ID: 2019-9243

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The primary responsibility of DCI is to perceive, initiate and provide comprehensive patient care. We serve society by providing care for patients with End-Stage Renal Disease. Our goal is complete patient rehabilitation. We recognize the patient as an individual resulting from his or her genetics, life experience, habits, beliefs, emotions; and as a member of his or her family and the community. The patient deserves the highest standard of care possible regardless of race, status or creed. The application of comprehensive care is on a personal level. We become acquainted with our patient as a person and seek to understand his/her problems and needs- physical, emotional, spiritual and social.

Through a team approach, each staff member performs functions within his or her capabilities in his or her defined role based on the specific needs of the individual patient. Patient care is assessed, planned, implemented and evaluated with the consistent aim of improving care and finding more efficient and effective methods for delivery of care. Realistic goals which promote safe, therapeutically effective and individualized care for each patient are defined in the patient care plan. These goals adhere to quality standards of care within the framework of defined policies and procedures. The team strives to provide the highest quality of patient care possible through the utilization of available human and material resources.

There is, however, a further responsibility to which DCI is devoted. DCI was established as a non-profit corporation, hopefully to generate funds for research in order that the methods for treatment of ESRD patients might be improved. We are not content to dialyze the next group of patients in the same imperfect way that the last group was dialyzed without at least making the attempt to better the patient's lot through research. As a corollary to this, education of ESRD health care professionals is another goal to which DCI resources are dedicated to support.

DCI's philosophy has always been a commitment to patients. Patients complete a financial profile which aides the social workers in directing them to community services to assist them. Patients are also assisted in acquiring and maintaining primary and supplemental insurance. If a patient does not have primary or secondary insurance, every effort is taken to find a DCI facility that can accept the financial burden of an uninsured patient.

DCI endorses the patient's right to choose the facility and the mode in which the patient's ESRD should be treated, i.e., dialysis or transplant. To help ensure that those patients desiring transplant may be offered this form of treatment, DCI founded and remains closely affiliated with DCI Donor Services, Inc., which operates independent organ procurement agencies and also contributes to research to improve patient access to transplantation.

We are a non-profit service organization. The care of the patient is our reason for existence.

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