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Shift Manager - Cage job in Chicago at Dovers Downs Inc

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Shift Manager - Cage at Dovers Downs Inc

Shift Manager - Cage

Dovers Downs Inc Chicago, IL (On Site) Full-Time
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Establish, implement, and enforce policies and procedures in accordance with local, state, and federal regulatory requirements, Company initiatives, and organizational goals
* Maintain and enforce physical safeguards over all monies, forms, and records
* Manage redemption kiosk, table games, and electronic gaming device (EGD) drop and count process
* Manage count room operations by ensuring staff verifies calculations and reconciles summary reports
* Immediately document and report irregularities
* Coordinate functions in the main bank, cashier cage, and credit department
* Monitor activities that could affect the efficiency and effectiveness of all cage cashiering functions, including the internal control environment
* Direct and supervise the overall casino cage and credit operations and personnel
* Assist the Marketing in the development and execution of casino marketing programs to stimulate revenue growth while maintaining acceptable margin performance
* Select, train, and develop team members through education, training, coaching, and corrective action
* Authorizes lines of credit
* Ensure equipment and supplies are adequately maintained
* Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program
* Collaborate with all operational casino areas to promote efficiency across the organization

Recommended Skills

  • Calculations
  • Corrective And Preventive Action (Capa)
  • Regulatory Requirements
  • Customer Service
  • Organization Development
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Job ID: 2431500692

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