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Customer Service Representative

Kforce Finance and Accounting Tampa Contractor
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Kforce has a client in search of a Customer Service Representative in Tampa, FL. Summary: The candidate will be responsible for processing FSA and HRA claims with a high standard of quality and efficiency. This position will need to work effectively in a team environment, as well as the ability to work independently to deliver and coordinate on time deliverables. Responsibilities:
  • Enter and process participant reimbursement requests daily in the claims processing system
  • Review participant's submitted material and determine if it meets applicable guidelines for appropriate reimbursement
  • Participate in special projects and other duties as assigned
  • Work as a team member to achieve service levels for daily claims entry
  • Management of client communications regarding requests and escalations
  • Track and document daily work tasks/issues and communicate them with the rest of the team
  • Prepare documentation as and when required


  • 1-2 years of experience in Claims Processing/Claim Adjudication environment
  • Strong data entry and computer navigation skills
  • Typing speed of at least 20 words per minute
  • Capacity to rapidly learn new software and processes
  • Proficiency in Microsoft Office products
  • Good oral and written communications skills
  • Able to work independently
  • Good analytical skills
  • Excellent observational skills
  • Good interpersonal skills
  • Ability to comprehend and apply rules-based decision making
  • Must be a fast learner, highly motivated, adaptable, flexible, self-sufficient and able to produce quality results in an evolving, fast paced environment
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Customer Service
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Customer Service Representative
Estimated Salary: $65K
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Job ID: FANRC1833912


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Kforce is a professional staffing and solutions firm specializing in the finance and accounting functional areas of general accounting, audit services, SEC reporting, periodic financial close and tax preparation support. From CFOs and controllers with Big 4 experience to entry level transactional accounting positions, Kforce has been matching job seekers and employers since 1962. We are committed to “Great People = Great Results” and offer exciting job opportunities with top finance and accounting companies across the United States. Kforce continues to look for experienced finance and accounting professionals to join our team of great people! 

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