job summary:

Are you looking for an opportunity where you feel valued as a team member and empowered to make decisions?

Randstad is looking for experienced call center representatives who are eager to make a difference in someone else's day. The ideal candidate for this role is someone who demonstrates the ability to contribute in a fast paced, team-oriented environment, in addition to being able to multitask and adjust quickly to change in a busy financial service center.

Description:

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.

Functional support areas include:

• Client's Cash Management products and services, Client's Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center

 

location: Columbus, Ohio

job type: Contract

work hours: 8 to 5

education: Bachelor's degree

experience: 2 Years

 

responsibilities:

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Client's Cash Management products and services, Client's Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

• Ability to contribute in a fast paced, team-oriented environment.

• Aptitude to multi-task and adjust quickly to change in a busy financial service center

 

qualifications:

Client Facing Service Professionals handle incoming phone calls regarding various service inquiries on Client's accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Client's Cash Management products and services, Client's Online (website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

• Ability to contribute in a fast paced, team-oriented environment.

• Aptitude to multi-task and adjust quickly to change in a busy financial service center

 

skills: Customer Service

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.