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IT Support Tech Level 1

Lehigh Technical Herndon Full-Time
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Job Description

Lehigh Technical is seeking an IT Support Tech in the Herndon, VA area.
Provides basic hardware, software, and network support relative to customer IT environment.



Primary Responsibilities:*
Troubleshoot desktop operating system, application errors and PC hardware issues. Troubleshoot minor server-hardware issues. Manage trouble tickets from inception to closing, includes tracking resolution progress and updating customers on ticket status. Provide OS and database maintenance. Set up and maintain user desktop environments; relocate and set up peripherals as may be required. Order, inventory, and return IT parts and equipment as needed. Maintain printers; troubleshoot issues.


Qualifications:*
H. S. diploma. A+ certification. 3 5 years support experience that includes the following: User desktop setup Windows, UNIX, and/or Linux OS Client and/or Dell server hardware Active Directory or Novell networking


Related Skills and Competencies:*
Strong verbal and written communication skills for customer interface and documentation. Organizational and time-management skills with ability to multitask effectively. Ability to learn new technologies.


Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

 

Skills required

Help Desk
Desktop Support
Installations (Computer Systems)
A+ Certification
Active Directory
Server Supported Gaming
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Job ID: 19-23495

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