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Professional Services Senior Field Consultant at Rubrik

Professional Services Senior Field Consultant

Rubrik Annapolis, MD Full-Time
As a Professional Services Senior Field Consultant, you will use your knowledge and experience to help drive Rubrik's product adoption with critical customers. You must possess a unique blend of technical and customer-facing skills to help discover, plan, and execute project requirements to drive customer success.
Expertise in System Engineering, Change Management, and Transformation - utilizing the full complement of People, Processes, and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer's long-term strategy. The Senior Field Consultant will serve across multiple roles, covering everything from pre-sales technical consultation with the sales team, to lead proposal workshops, scoping, and levels of effort conversations with Enterprise Customers, through post-sales solution design and front-line empowerment of Rubrik's Support and Development engineers.

Responsibilities:
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements
• Effectively communicate solutions architecture to the customer, third parties, and the project teams
• Work directly with customers to drive the adoption of Rubrik solutions and integrated services
• Design and develop innovative solutions to customer requirements using Rubrik Professional Services
• Assist in the development of standard reusable Rubrik consulting service offerings, including the definition of tasks, deliverables, and formal estimates
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements
• Assist the Sales team with technical expertise and support
• Document best practices for deploying, configuring, automating, and managing Rubrik solutions
• Deliver on-site and remote workshops, 'train the trainer' and other forms of knowledge exchange with your fellow Rubrik engineers and customer system owners
• Drive client and internal resources and activities to ensure deliverables within the scope and time
• Develop/improve workflow for more efficient delivery and reduce overall customer time to value
• Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements
• Provide post-sales technical consulting for customers
• Assist the Support organization with on-site interventions across multiple roles: technical expert, remote hands, and customer liason with Support
• Learn all about some of the best backup solutions in the industry... but also be at the point of the spear in implementing cutting edge Ransomware Recovery and anomaly detection technologies

Requirements:
• Ability to travel up to 30% of the time
• Overall 10+ years of experience
• Minimum 5+ years of experience as a technical solutions architect in an enterprise customer or consulting/professional services environment, including time supporting sales and managing technical staff and implementations
• Minimum 2+ years of experience as a US Government contractor

Key Skillsets:
• Knowledge of network and storage fundamentals and best practices
• Solid grounding in virtualization technologies (VMWare, Nutanix preferred)
• Strong understanding of PKI infrastructure and certificate fundamentals from client certificates to Certificate Authorities
• Proven skills in System Engineering, system integration, and dataflow analysis
• Solid troubleshooting methodology
• Strong scripting skills and knowledge of automation/orchestration platforms
• Experience in physical and logical implementation of new systems, including cable management and 'rack and stack' processes
• Able to lift at least 50 pounds safely / following relevant safety practices
• Knowledge about Private/Hybrid cloud, AWS, Azure preferred
• Ability to translate complex technical requirements into project management tasks
• Strong presentation skills
• Strong cross-functional collaboration/communication skills
• Experience in reading raw software logs (including log4j formatted output)
• Ability to work independently in isolated/secure customer sites
• Ability to know when to reach out for assistance from other Rubrik engineers
• Top Secret SCI clearance with full-scope polygraph
• Experience working with government policies, requirements, and restrictions. This should include familiarity with System Security Plans and working with customer Security Officers to address concerns and ensure Rubrik clusters are fulfilling customer mandates

_Pursuant to Colorado regulations, if this job is performed in Colorado, the minimum annual salary is $104,000 plus bonus potential, equity and benefits._

\#LI-CH1 #LI-Remote

**About Rubrik:**

Rubrik, the Zero Trust Data Security Company™, delivers data security and operational resilience for enterprises. Rubrik's big idea is to provide data security and data protection on a single platform, including Zero Trust Data Protection, Ransomware Investigation, Incident Containment, Sensitive Data Discovery, and Orchestrated Application Recovery. This means your data is ready so you can recover the data you need, and avoid paying a ransom. Because when you secure your data, you secure your applications, and you secure your business.

We are a leader in data security ([ Link removed ] - Click here to apply to Professional Services Senior Field Consultant , have been recognized as as a Forbes Cloud 100 Company, named as a LinkedIn Top 10 Startup and are proud to have earned Great Place to Work® Certification™. There has never been a more exciting time to join Rubrik, and our future is even brighter. The work you do will help propel our next chapter of growth as you do the best work of your career.

Linkedin ([ Link removed ] - Click here to apply to Professional Services Senior Field Consultant **| Twitter ([ Link removed ] - Click here to apply to Professional Services Senior Field Consultant | Instagram ([ Link removed ] - Click here to apply to Professional Services Senior Field Consultant |** **Rubrik.com** **|**

**Diversity, Equity & Inclusion @ Rubrik:**

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

+ Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.

+ Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.

+ Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

**_Equal Opportunity Employer/Veterans/Disabled: Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._**

**_Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._**

**_Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [ Email address blocked ] - Click here to apply to Professional Services Senior Field Consultant if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment._**

**_EEO IS THE LAW (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf)_**

**_EEO IS THE LAW - POSTER SUPPLEMENT_**

**_PAY TRANSPARENCY NONDISCRIMINATION PROVISION (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf)_**

**_NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS_**

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