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  • O'Fallon, IL

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Healthcare Customer Service Representative

Kforce Finance and Accounting • O'Fallon, IL

Posted 1 month ago

Job Snapshot

Contractor
Competitive
Accounting - Finance
Finance

Job Description

RESPONSIBILITIES:

Kforce has a client that is seeking a Entry level Healthcare Customer Service Representative in O'Fallon, Illinois (IL). Responsibilities:
  • Cross-training on all aspects of registration and scheduling
  • Excels on the hospital registration and multiple ancillary computer systems
  • Registers, verifies insurance, checks insurance eligibility, verifies authorization as needed
  • Scans and retrieves documents in the Activefax system
  • Processes inbound and outbound calls in a consumer focused, appropriate and timely manner
  • Obtains necessary demographic information
  • Scheduled appointments
  • Financial clearance. including pre-visit collection
  • Provides timely and accurate non-clinical customer service
  • Accurate data entry and integrity of the electronic medical record
  • Cross sells other services as appropriate

Job Requirements

REQUIREMENTS:

  • High School diploma or GED / equivalent
  • Job longevity
  • Customer service experience
  • Microsoft Office knowledge
  • Exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job ID: FAEQG1805580
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