Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest IT Support Analyst jobs in New Haven, CT delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

End User Support Analyst

TEKsystems, Inc • New Haven, CT

Posted 29 days ago

Job Snapshot

Computer Hardware, Computer Software, Education - Teaching - Administration
Education, Information Technology

Job Description

The client is Windows and MAC environment. It is primarily Windows 7 and OSX for operating systems. They use Bomgar for a remote tool and Footprints for a ticketing system. They are looking to bring in new technicians.

All techs will need to be flexible with job duties as they will be handling some phone support. This will be troubleshooting over the phone for end users.

These issues can consist of software issues, password resets, connectivity issues. In addition to the phone support they will be working in the walk in center where they will handle issues face to face with an end user. This will be technical troubleshooting of hardware and software for PC's, phones and peripherals. They will also be responsible to take on some project work where they will be building PC's, physically installing images onto new PC's, and installing software. Lastly they will be responsible for printer work such as clearing jams, stocking paper, and fixing toner issues.

* Printer rounds -refill and check status on printers. Clear jams and toner as needed
* iPad Monitoring- Check iPads which contain our room reservations for accuracy and reset as necessary
* Machine Builds- Configure desktops and laptop with software. Physical setup of computer equipment and peripherals
* Help Desk Walk in Center-A technician will be stationed at the help desk performing walk in support

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.
Job ID: 6802954
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at TEKsystems, Inc

View All Similar Jobs View All Similar Jobs