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HouseCalls Telephonic RN - Telecommute job in Atlanta at UnitedHealth Group

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HouseCalls Telephonic RN - Telecommute at UnitedHealth Group

HouseCalls Telephonic RN - Telecommute

UnitedHealth Group Work From Home, GA Full Time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Primary Responsibilities:

  • Make outbound calls and receive inbound calls to assess members' current health status
  • Identify gaps or barriers in treatment plans
  • Provide patient education to assist with self-management
  • Make referrals to outside sources
  • Provide a complete continuum of quality care through close communication with members via on-phone interaction
  • Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels
  • This is high volume, customer service environment so you will need to be efficient, productive, and thorough dealing with our members over the phone
  • Sound computer and software navigation skills are critical
  • You should also be patient-focused and adaptable to changes

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Current, unrestricted RN license in the state of Residence
  • Active:  Nursing Licensure Compact (NLC)
  • 3+ years RN experience in a hospital, acute care, or direct care setting
  • Experience with Microsoft Office programs
  • Understanding of Medicare, Medicaid, and Health Plan benefit structures

Preferred Qualifications:

  • Bachelor’s degree (BSN)
  • Experience with using an Electronic Medical Record (EMR) system
  • Experience or exposure to discharge planning
  • Experience in utilization review, concurrent review, or risk management
  • Experience working with the geriatric population
  • Experience in a telephonic role
  • Background in managed care
  • Case Management experience
  • Ability to work independently as well as on a team
  • Able to implement critical thinking and decision-making skills to identify appropriate care/treatment plans for a wide range of members from low to high complexity
  • Ability to take initiative and be detail orientated
  • Professional communication skills written and verbal
  • Great work organization and time management skills
  • Effective interpersonal, communication, and problem-solving skills
  • Demonstrate excellent organizational and multi-tasking abilities
  • Solid telephone communication skills

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $53,300 to $95,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job keywords: House Calls Telephonic RN, Case Manager, Case Management, Hospital, Acute Care, Direct Care, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, Franklin, TN, Tennessee

 

Recommended Skills

  • Time Management
  • Complex Problem Solving
  • Decision Making
  • Communication
  • Medicaid
  • Critical Thinking
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