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Business Analyst

Collabera Plano Contractor
$30.00 - $40.00 / hour
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Must have skills:

  • 4-year College degree
  • Analytical experience
  • Shifting focus toward a traditional Analyst that’s more tech savvy vs a trainer – still an element of training, but no formal training or training development
  • No Trainers or Instructional Designers please!
  • Ability to take technical information and distill for end user consumption
  • Focus on improving overall user experience with new technology
  • Needs to be very comfortable with new technology, but not too technical (no coding, developing, etc.)
  • Creative analyst, media analyst skills
  • Professional oral and written communication skills
  • Experience using social media for the workplace
  • Experience in scrum/agile environments
  • Experience in SharePoint site development (HTML, Java Script)
  • Page design, layout, content management/updates, but no coding
  • Enthusiasm
  • Flexibility and adaptability to new/additional tasks
  • Relentless pursuit of advocacy for end users/customers
  • Strong understanding and usage of MS O365 suite of tools (Stream, Teams, mobile O365, Forms, Yammer, etc.)
  • Shifting focus toward a traditional Analyst that’s more tech savvy vs a trainer – still an element of training, but no formal training or training development
  • Conducting walkthroughs of new technology with end users, being able to answer basic questions about new technology, but nothing too technical
  • Drive, monitor and report self-service adoption
  • Develop creative uses for the technology experience center (i.e. show case upcoming tools & technology, hold drop in Q/A sessions on how to use tools, etc.)
  • Act as a liaison and analyst to help improve user adoption of new technologies, and make it easy for users to understand and use in the least boring and most effective way possible
  • Create quick tip self-help materials
  • Coordinate focus groups
  • Creating content for SharePoint site
  • Create, monitor and report on surveys
  • Survey analysis and reporting (what worked in the communication and what didn’t)
  • Monitor and respond to team shared mailbox
  • Develop dashboards and decks for executive reporting and meetings
  • Develop reports and presentations
  • Develop and manage all self-help channels for FAQs, How to Guide, Quick Tips

    Big Plus:
  • Adobe Creative Cloud
  • Video tool experience (i.e. Aftereffects, Videoscribe, Camtasia or any other video editing)
  • PowerApps, Sway, Flow and Service Now experience
  • Email campaign experience

    Day to Day:
    Be part of a team that focuses on improving the workforce’s experience with enterprise technology and tools.  They will be responsible for coordinating and acting as a liaison with end users and internal technology teams to deliver technology knowledge, training and reporting to ensure TFS’s workforce knows how to best leverage the enterprise tools.  They will plan and deliver tool previews and launches.  Deliver just in time training and self help to support tool launches.  Conduct surveys and focus groups to constantly gauge success and kaizen to improve. 

    Develop service now and SharePoint pages/sites with technology knowledge to end users
    Develop end user self-help knowledge artifacts and documentation to help users learn how to use enterprise tools (i.e. articles, FAQs and quick videos)


Content Management,sharepoint,media analyst ,agile,lay out,scrum

Skills required

Perform Statistical Analysis
Business Process Improvement
Financial Analysis
Data Analysis
Provide Analytic Consultation


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

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Business Analyst
$30.00 - $40.00 / hour
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Job ID: 200790


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Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

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