Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 901 Hugh Wallis Road South
    Lafayette, LA 70508

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Lafayette, LA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Support Representative - Home Office

LHC Group • Lafayette, LA

Posted 1 month ago

Job Snapshot

Full-Time
Experience - 1 years
Degree - High School
Other Great Industries
Admin - Clerical, Customer Service

Job Description

Overview

Provides general clerical and administrative support to the Revenue Cycle Department and its leadership team. 
LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. 


Additional Details

Essential Functions:
 
* Conducts routine administrative/clerical actives and projects as requested by a Manager, Director, of Vice President within
Revenue Cycle.
* Receives, resolves, and/or routes all incoming Department telephone calls.
* Researches and responds to outside inquiries from patients and/or field staff regarding basic claims information.
* Resolves as customer requests, inquiries, and concerns in an expedient and respectful manner.
* Receives and distributes all incoming and outgoing Department mail on a daily and as needed basis.
* Maintains Department's office supply inventory, storage, and ordering/re-ordering.
* Compiles appropriate bills and RA's for ROI's, and ensure timely completeness.
* Creates/Maintains content and material used in various processes using Microsoft Office Suit products.
* Timely and accurately complete Cash Flow on a weekly and monthly basis.
* Pulls lockboxes for assigned Cash Posting team members, in a timely and complete manner.
* Obtains unidentified payment information for the Treasury report daily and send to Treasury Specialist, timely follow up with
Cash Posting on any outstanding items.
* Posts bad debt adjustments sent from Revenue Cycle Management.
* Scans and attaches authorizations into HCHB.
* Assists with emails received in the Customer Service email box and faxes to appropriately route information to the proper
individual.
* Problems solves independently before referring issues to a Supervisor/Manager for resolution.
* Performs similar, comparable, or related duties as my be required or assisgned.


Qualifications

Formal Education: High School Diploma or equivalentExperience: 1 yearLicense, Registration, and / or Certification Requirement: NoEducation Desired
  • Home Health billing/collections experience desired.
Skill Requirements
  • Excellent oral and written communication skills.
  • Excellent organizational and analytical skills.
Skill Desired
  • Basic PC skills including PC based applications (MS Word, Excel).
  • Mathematical aptitude.
Job ID: 2019-55523
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.