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Scheduler job in Louisville at Home Instead

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Scheduler at Home Instead


Home Instead Louisville, KY Full Time
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Home Instead is hiring a Part-Time Scheduler to join our amazing team!

The part-time scheduler will work Monday through Friday, 4p-8p.

Job Responsibilities

  • Ensure all shifts are filled with an appropriate CAREGiver in a timely manner in their assigned timeframe.
  • Support the overall work, as needed, of the Scheduling Team which provides coverage – 24 hours a day, 7 days a week, 365 days a year to the organization.
  • Be attentive to relevant CAREGiver and Client needs in scheduling efforts.
  • Resolve issues in a professional and productive manner when they arise and provide outstanding customer service
  • Effectively respond to unanticipated challenges and bring effective solutions to clients
  • Meet the regularly established goals of the Scheduler position to meet broader organizational objectives
  • Utilize the computer system properly including documentation, schedule changes and tasks and ensure all documentation and communication is clear, concise and correct
  • Be available to serve as a member of the “on call” schedule

Qualifications and Skills

  • Strong organizational, multi-tasking, customer service, assertiveness and problem-solving skills required
  • Advanced computer skills
  • Prior healthcare background beneficial
Each Home Instead franchise is independently owned and operated.

Recommended Skills

  • Computer Literacy
  • Complex Problem Solving
  • Scheduling
  • Hardworking And Dedicated
  • Coordinating With Others
  • Customer Service
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