JOB SUMMARY

Supports the day-to-day operations of the IT Applications Department by providing support of the ERP application. Collaborates with business, development and other analyst teams to maximize the value of SAP investment with offerings that address finance, supply chain and HR. Writes functional documentation to describe program development, logic, coding, and corrections; including end user documentation (training) to describe new or enhanced functionality. Provides work prioritization, analyzes, modifies, writes and/or executes thorough change requests test plans and checklists to ensure that business system changes are working properly, existing processes remain unaffected and the needs of the users are met.

RESPONSIBILITIES

Essential Functions

• Works as part of the IT Applications Team to determine how technology can best be used to enable or enhance business processes. 
• Provides strategic and tactical Leadership for Enterprise Resource Planning (ERP) Technology under management. 
• Guides Team through complex technology challenges to deliver maximum return on ERP investment.
• Builds a sustainable internal/external network that provides access to information and resources.

• Act to resolve issues which prevent the team working effectively.
• Coaches others recognize their strengths and encourage them to take ownership of their personal development.
• Provides guidance to team to create high quality functional business requirements; coordinates work effort with Development team to translate functional documents into technical requirements.
• Proactively puts forth recommendations to address forecasted risks and changing technology environment
• Develops rolling 3 strategic technologies and staffing plan for Business System Team.
• Proactively researches, recommends, collaborates, presents, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company’s best practices.
• Leads 2+ continuous improvement projects within a given fiscal year
• Develops and adheres to annual budget for Business Systems Team.
• Ensures systems under management have up to date business continuity and disaster recovery test documentation.
• Demonstrates proven extensive knowledge and understanding of SAP FICO application-based solutions with demonstrated proficiency in multiple SAP modules, including designing, implementing and leading significant tracks on larger projects

Non-essential Functions

• Participates in the development and implementation of enterprise IT policies.
• Communicates best practices across area of responsibility and participates in continuous improvement of IT processes
• Develops and continually enhances SDLC best practice guidelines and application change management procedures
• Provides support as Tier 4 when needed of the IT Helpdesk
• Perform other duties as assigned by supervisor or designate.

QUALIFICATIONS

• 4 Year STEM Degree or equivalent experience. 
• 7+ years of SAP applications related work, including at least two full lifecycle SAP FICO implementation work experiences. 
• In-depth knowledge of general accounting and SAP General Ledger (GL, AP, AR, FA, Tax, and baseline CO) modules.
• Strong knowledge and working experience with SAP new GL module (S/4 HANA experience preferred)
• Solid understanding and experience of integrating SAP GL module with at least two other modules like MM, SD and FICO sub-modules.
• Advanced understanding of relational databases and client-server concepts and commonly used database architecture concepts, practices and procedures within a particular field.
• Good working knowledge of PC, Windows, Microsoft Office (Excel, Access, Word and PowerPoint), Internet, and Outlook. SAP experience required

Competencies

• Excellent interpersonal skills are required with the ability to effectively plan and organize. 
• Excellent customer service skills include being courteous, responsive, accurate and competent.
• Communicate effectively with a wide range of audiences (technical and non-technical), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via e-mail).
• Ability to work effectively independently and in a collaborative, team environment to achieve goals. 
• Works seamlessly with others across geographical, functional and cultural boundaries.
• Consistently demonstrate an eagerness to meet challenges with a self-starting attitude (can-do spirit). 
• Develop and maintain effective working relationships with customers, vendors, and others related to the company; promote and maintain the identity and reputation, ensuring customer satisfaction and addressing problems and complaints as they arise.
• Accurately assesses and acknowledges own strengths and limitations.
• Actively lead and participate in staff meetings and group discussions
• Execute plans to deliver results. 
• Ability to work under pressure to resolve time sensitive issues.

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