Hotel General Manager

Retreat Hotels and Resorts seeks an exceptional General Manager to join us at our new dual-brand TownePlace / Fairfield by Marriott located directly on the Georgia National Fairgrounds in Perry, GA. The Fairgrounds is home to the Georgia National Fair, and many other events, generating one million visitors per year, and the hotel is the only Marriott visible from I-75 for 25 miles.

Complete with a bar and restaurant, this custom property is currently under construction, and is slated to open in the summer of 2025. In addition to providing an opportunity to shape the culture of a brand-new hotel, the job affords an opportunity for significant interaction with senior management of Retreat Hotels & Resorts, and a unique opportunity to work closely with the Georgia National Fairgrounds.

• The General Manager (“GM”) will oversee all aspects of day-to-day operations. This includes, but is not limited to, oversight of the Front Office, Sales & Marketing, Housekeeping, Maintenance, Food & Beverage, and coordination with the Georgia National Fairgrounds.
• The role will have a unique opportunity to lead the opening of this new hotel. The GM will help create the organizational structure, direct hiring, and manage general and role-specific training for key hotel personnel before opening. Additionally, the GM will assist in setting up vendor accounts and stocking the hotel with all needed operating supplies and equipment.
• Our mission at Retreat Hotels is to create unrivaled guest experiences and a warm and inviting workplace. It’s important that the GM is a people-person who not only prioritizes guest satisfaction but also creates an environment where employees can learn and grow. During operations, the GM will need to monitor guest satisfaction scores, ensure excellent customer service, and monitor associate well-being.
• The GM must have a strong background in hotel operations and financial acumen. The GM will need to maintain operating budgets, regular financial reporting, and financial controls. The GM will also oversee sales and marketing efforts, including working closely with the Fairgrounds. The GM for this property should be excited about working closely with the Georgia National Fairgrounds and will be expected to proactively strengthen the connection across both guest experience and business relations.
• Additional responsibilities include but are not limited to: maintaining and improving operating procedures for both hotel and restaurant operations, setting clear objectives, employee relations, staff, budgeting and forecasting, ensuring safety and well-being of guests and associates, property maintenance, regular communication with and reporting to ownership, ensuring compliance with Marriott brand standards, and all other functions to maintain a successful operation.

• 3-5 years as a Hotel General Manager or appropriate senior-level role at a large, complex hotel (Marriott experience preferred)
• Experience operating a Food Beverage outlet with alcohol
• Experience opening a new hotel (preferred, but not required)
• Bachelor’s or Associate Degree (preferred, but not required)
• Demonstrated track record of leadership and strong financial performance
• Driver’s license
• Proficient with Microsoft products, including Word, Excel, Outlook, and OneDrive

$85,000 - $105,000 yearly

Retreat Hotels and Resorts turns striking visions into reality by developing, owning, and operating hotels and resort communities. Retreat Hotels started in 1985 when it redeveloped the historic Jekyll Island Club on Jekyll Island, GA. Since then, Retreat has been involved in several new hotel developments. Retreat has a three-fold mission:

• Create an unrivaled guest experience, where guests return year after year.
• Be a responsible member of the community and proactively protect and preserve the environment.
• Provide a warm and inviting place to work where hard work, creativity, and ethical practices are rewarded--a place where employees want a career that can last a lifetime.