This Opportunity

At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach- and yours as a WSP employee. Come join us and help shape the future!

WSP is currently initiating a search for an Telecom Services Coordinator for our Buffalo, NY or Ephrata, PA office. Other locations also considered.

Your Impact

* Position involves account optimization, which entails invoice auditing, data collection and analysis of client telecom services, network and billing information to determine baseline cost factors, compliance with existing service contracts, historical invoice audits, and cost savings analysis and recommendations
* Responsible for working with carriers and internal team on provisioning circuits, port orders, and MACDs.
* Analyze contracts, contract end dates, renewal/ termination terms to summarize contracts and billing in easily understandable reports
* Create a summary of all services at all US Based locations
* Correlating circuit orders/disconnects with billing accuracy
* Demonstrates commitment to keeping up-to-date in technical knowledge of current practices
* Establish and maintain good working relationships with sites, vendors, and project team members

Who You Are

Required Qualifications

* High School Diploma
* 3+ years of desktop support or enterprise computing experience
* Proficient performance with standard office software and tools
* Strong organizational and Excel Skills
* Must have superior skills in communication and issue resolution
* Experience in managing Verizon based service (Voice & Data) processes
* Experience with electric submission of audited invoices to Payable for payment processing
* Experience in handling vendor billing, ordering and service issues

Compensation and Benefits:

WSP provides a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on a providing health and financial stability throughout the employee's career.

Expected Salary:$40,200 - $64,500

WSP USA is providing the compensation range and general description of other compensation and benefits that the company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law

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