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Clinical Educator

Ashfield Healthcare LLC Phoenix Full-Time
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Job Purpose:

To deliver educational support to identified patients enrolled into the program as outlined in the program guide. To provide overview of program offerings to Healthcare Professionals and to other office staff and specialist facilities in the field of a designated disease state utilizing client approved resources. To meet all relevant standards as set by the company and Nurse Manager.

Key Objectives:

  • Provide educational support to enrolled patients on the injection technique of approved devices and provide a concierge service to ensure patients are connected to the appropriate support services offered by the client..
  • To provide disease state related educational support to enrolled patients as agreed by the client and Nurse Manager.
  • To present program overview and support service to Healthcare Professionals in accordance during lunch and learn, dinner programs with the local sales team.
  • To only use approved materials provided by Ashfield or by the client, without changing, copying or distributing the materials.
  • To attend and complete all training courses and related competency assessments that Ashfield requires, to an appropriate standard and within a specified timeframe.
  • Develop and strengthen relationships with key customers.
  • To constantly consider new and innovative approaches that potentially develop new partnership opportunities.
  • Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and monthly expense reports.
  • Maintain professional registration and/or licensing as required by applicable state laws.
  • Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the team.
  • Maintain all company equipment and materials in accordance with company instructions.
  • Comply with all Ashfield Policies and Procedures, along with all Client Policies and Procedures as required.
  • Be contactable during working hours to answer queries
  • To possess a full valid US driver's license at all times and to notify the company immediately of any offences or accumulation of penalty points.
  • Perform other duties as requested.

Job Holder Specification:

  • Qualified nurse with current state license.
  • Associates Degree/Bachelors/BSN or equivalent work related experience.
  • Preferred minimum of 3 years' experience working in a specific disease state or related field advantageous but not essential.
  • Experience within the pharmaceutical industry as a clinical educator or in sales advantageous but not essential.
  • Demonstrate effective and professional communication with experienced presentation skills an advantage.
  • Ability to present to various groups of people including physicians and other members of the office staff.
  • Excellent interpersonal skills.
  • Demonstrable organizational skills and/or previous territory management is preferred but not essential.
  • A self-starter with high personal motivation.
  • Ability to manage multiple tasks and have competence in technology (Apple/Word/Excel etc.).
  • Evidence of continual professional development and a desire to update professional knowledge base regularly.
  • Willingness to travel.

About Ashfield

Ashfield, part of UDG Healthcare plc, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Advisory, Healthcare Communications, Commercial, Patient Solutions and Medical Affairs to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients and add value to your business.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Ashfield, visit us at: URL blocked - click to apply

Ashfield is proud to be an equal opportunity employer. Individuals seeking employment at Ashfield are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Ashfield will consider for employment qualified applicants with arrest and conviction records.

We appreciate your interest in Ashfield. Only qualified candidates will be considered.


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