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Scrum Master at HAVI

Scrum Master

HAVI Chicago, IL (On Site) Full-Time

This role will be responsible for ensuring that each team member follows the framework of Scrum to ultimately drive excellence in product delivery and support existing and new product development They establish clarity of each team member's role, helps coach them through any unclear parts, and guide large teams in using this method effectively.

The role will involve collaborating with the Customer, Product, and Delivery teams to design and develop efficient, effective, and impactful processes and product collateral. This role will work with Product Owners, connecting them to the Scrum team and providing guidance on better collaboration. Their work ensures that every aspect of their work goes as planned.

This role provides the opportunity to influence our thinking on how products and solutions are designed, developed, and delivered. This person must be able to build a trusted partnership with our clients and provide consultative and advisory services as needed.

Be current on trends and developments in the market with an eye on bringing new advancements into our portfolio of solutions.

This role will be part of the North America Supply Chain's DevOps team.



Manage each project's scope and timeline
Coordinate sprints, retrospective meetings, and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Drive development teams to higher scrum maturity
Help build a productive environment where team members 'own' the product and enjoy working on it
Direct leadership of the programme related Customer Collaboration teams
Full participation in Project Board, supporting the Product Owner
Help teams self-organize, self-manage, and deliver via effective Agile practices
Support and coach the practices, principles and mindset of Agile project delivery and other process rules
Desired Skills & Experience:



Degree in Engineering, Computer Science, Business, or closely related field

Knowledge and Experience

5+ years working with Agile DevOps methodologies with experience in a scrum master role
Familiarity with software development
Familiarity with Agile DevOps tools, e.g., MS-Azure DevOps
Excellent knowledge of Scrum techniques and artifacts (such as the definition of epics, features, user stories, automated testing, and backlog refinement)
Good knowledge of other Agile frameworks (SAFe5.1, Crystal, etc.)
Excellent communication and servant leadership skills
Proved problem-solving and conflict-resolution ability
Outstanding organizational skills
Scrum Master certification is a plus

Skills and Leadership Behaviours


Strong leadership skills with a strong record of driving successful product implementations
Ability to synthesize complex processes and communicate capabilities effectively to senior-level executives


Sets high standards, and clear goals & challenges others to achieve more
Exhibits passion and commitment and challenges the status quo to enhance solution quality


Continuously supports product team with timely feedback and external perspectives to improve business solutions
Comfortable with multi-tasking and managing multiple simultaneous sprints
Ability to thrive in a changing environment and deal with ambiguity


Able to quickly identify potential roadblocks and devises ways to address challenges
Leverages from and collaborates with all key stakeholders to drive efficiency and effectiveness


Encourages others to challenge the status quo, thinks out of the box
Focuses strongly on learning and brings new perspectives on product development
Identify continuous improvements

Relationship & people leadership

Able to positively impact the performance of team members
Builds trust and credibility with the Analytics, Technology, and the NA Leadership teams


Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

our commitment to rewarding results
opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers'-and our company's-success

There's more

inclusive employee resource groups
generous medical, dental, vision and other great benefits
paid parental and medical leave programs
401(k) with a company match component and profit sharing
19 days of paid time off plus 10 company holidays
flexibility - remote work and summer Fridays
work-from-home stipend
tuition reimbursement and student loan repayment assistance

Recommended Skills

  • Agile Methodology
  • Backlogs
  • Coaching And Mentoring
  • Communication
  • Consulting
  • Coordinating
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