Title: Business / Systems Analyst
Location: Atlanta, GA
Duration: 12+ Months
The Sr. Business Systems Analyst (Sr. BSA) is a position within the Client Information Technology Delivery division that will coordinate and document requirements and testing for IT-related enhancements and initiatives. Also, I have the ability to translate those needs into business and technical specifications. Partners with cross-functional teams and stakeholders on ideas and solutions as well as the implementation of those solutions to drive results in a high business impact environment.
The Sr. BSA will: ? Coordinate and lead sessions with key stakeholders (both independently and working with a PM) to gather and document system requirements, assess stakeholder needs and issues, and document required processes for various sized IT initiatives (small, medium, large, and strategic initiatives) spanning multiple orgs, and multiple integrations; This includes the ability to think abstractly and ask the right questions in order to assess, document, and analyze business needs and wants. ? Quickly and thoroughly understand the IT systems landscape, and document system and technical requirements that meet business needs and that fit in to that landscape. ? Knowledge and experience with Salesforce.com (SFDC) CRM system ? Experience in full life cycle implementation (requirements gathering, developing user stories, functional design, testing, and deployment). ? Independently (with little to no review) document clear, concise, thorough, and well-structured technical requirements and proactively identify any gaps in requirements that will impact the business/systems processes ? Act as a liaison between the business and technology by relaying business needs and system requirements to IT resources within Development, Data, Business Systems, Infrastructure, and Operations. ? Ability to grasp and explain the complicated subject matter to others across the business that are less connected or less technically-oriented. ? Previous experience working with an ERP system ? Excellent interpersonal, presentation and collaborative skills to work effectively with teams throughout the organization. ? Have enough technical expertise and knowledge to proactively identify system/technical feasibilities and capabilities with little guidance from developers/system administrators in order to document solution proposals ? Adhere to change management processes and manage the release of changes into the IT landscape ? Work with vendors/consultants for 3rd party implementations as needed to ensure business needs are met and documentation is complete and thorough ? Document and execute test cases that adhere to functional requirements in various test environments; pinpoint exact steps to reproduce defects/issues and work with IT resources (internal and external) to bring about resolutions ? Coordinate UAT sessions with end-users for enhancement requests for releases for all functional applications across the entire organization for all divisions worldwide
? Coordinate and facilitate projects as well as strategic initiatives across the org by putting together detailed project plans and task/milestone assignments/level of effort estimates across project tasks and resources