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Client Support

General Dynamics Information Technology Fayetteville Full-Time
$57,823.00 (Careerbuilder est.)
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Job Description

Resolution and tracking of incidents. Installation, configuration and troubleshooting of computers and related equipment. Management of client workstation configuration including operating systems, COTS, GOTS and in-house applications. Performs intense troubleshooting and problem resolution for multiple locations and networks. Support both classified and unclassified networks. Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot.

Education

Associates Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

QualificationsRequired
  • 2-5 years of directly related experience in systems administration and analysis.
  • Experience w/ MS Windows 7, 8 & 10 Operating System/Mac OS
  • Proficient in configuration and management of mobile devices, such as tablets and phones (Android/iOS)
  • Experience w/ Open Source Operating Systems: Linux/Unix
  • Experience w/ Microsoft Office / Outlook 2010, 2013, 2016
  • Experience with a multitude of personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
  • Experience w/ different virtual computing software or hypervisors
  • Experience data at rest encryption techniques and CSFC implementations
  • CompTIA Security + Certification required within 90 days of hire for DoD 8570 Compliance
  • MS SCCM experience to include experience with Operating System Deployments
Desired
  • CompTIA A + and Net + Certifications preferred
  • ITIL V3 Foundations Certification desired
  • Help Desk Institute (HDI) Certification a plus
  • DoD 8570 Level II

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

#DefenseCampFtBelvoir #DPOST #DefenseCamp

 

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Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$57,823
Avg. Yearly Salary
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Job ID: 2018-50992

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