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Charge Verification Customer Service Representative

Aerotek New Albany, OH Full-Time
$14.00 - $15.25 / hour
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Aerotek is hiring multiple customer service representatives for an international financial services company in New Albany. This team sits in a call center environment and handles calls regarding fraud/charge verification.

Starting pay: $14/hr

6 months pay: $15.25/hr

Location: New Albany, OH

Shift: 12:30pm-9:00pm OR 1:30pm-10:00pm, 1 weekend day required

Responsibilities

  • Agents will receive calls that are transferred from another area and also direct calls in regarding suspicious credit card account activity
  • Agents will verify customer identity and assist with unlocking or issuing a new credit card

Qualifications

Required

  • Recent experience in a professional customer service role
  • Consistent work history with at least one year of professional customer service experience in a call center environment or equivalent

Preferred

  • Financial services experience

Benefits

  • Health, Dental, and vision insurance while on contract
  • On-site cafeteria, gym, and outdoor basketball
  • Tuition reimbursement in related fields once hired direct
  • Career advancement in a national institution




About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call Phone number blocked - click to apply or email Email blocked - click to apply .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
 

Recommended skills

Call Centers
Professional Customer Services
Financial Services

Location

Salary Details

This salary was provided in the Job Posting.
$14-$15.25
Hourly Salary

Career Path

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Charge Verification Customer Service Representative
$14.00 - $15.25 / hour
Estimated Salary: $71K
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Job ID: 6982722

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