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Customer Service in Murray,Kentucky
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Inside Sales Representative

Koch Enterprises Paducah Full-Time
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Do you like working with customers?  Koch Air is hiring an experienced person for the Parts Counter.  Working directly with customers who purchase HVAC equipment and parts and supplies, the Parts Counter team member will:

  • Provide excellent customer service at the counter and over the phone
  • Increase parts and supplies sales by soliciting for repeat orders, recommending and educating customers on Koch Air’s full line of products or bringing in new customers
  • Monitor orders to ensure proper signatures, special information, and all required paperwork is supplied. Take proactive measures at initial order entry to ensure accuracy of all orders. 
  • Process customer orders and provide product information as needed
  • Other duties as assigned, including warehouse help when needed

Qualifications

  • High School Diploma  or equivalent with 2 years HVAC inside sales experience or 4 years HVAC Field experience or sales experience in a related industry
  • Excellent organizational and communication skills both written and verbal
  • Ability to use PC, Microsoft Office suite and publishing software proficiently.
 

Skills required

Customer Service
Telemarketing
Customer Retention
Achieve Sales Quotas
Implementing Sales Strategies
Target Management
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Job ID: DF1724

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