Position Summary :
Under the supervision of the supervisor or manager on duty, Club Room Agents are responsible for serving food and beverages to club room members in a friendly and courteous manner and ensuring that the club room and bar area is kept in a neat, clean and organized manner.
Essential Functions :
• Greets customers in a friendly and courteous manner.
• Prepares beverages per customers’ request; serves beverages and food.
• Collects/processes customers’ payments.
• Is accountable for reconciling sales receipts against inventory on a daily basis.
• Lifts and/or moves items such as cases of soft drinks, beer kegs, dishes, tables and other supplies.
• Sets up coffee bar, cash bar, soda, snacks, condiments, dishes and glassware.
• Cleans seating areas, bar area, beer taps, and surface areas to include glass and countertops.
• Refills ice wells and restocks soda, wine, drink mixtures and coffee for customers.
• Spot sweeps carpet and hard surface floors.
• Empties trash containers and takes trash to dumpsters.
• Restocks newspaper and magazine racks.
• Cleans restrooms to include refilling soap, paper towels and toilet tissue dispensers and mopping floors.
• Arrives to work on time and at assigned post to ensure prompt servicing of customers.
• Removes and returns used dishware to kitchen for cleaning.
• All other duties as assigned.
This description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Particular functions, tasks and requirements may vary or be added depending upon the location and operational requirements. The text on this site does not represent a contract of employment and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate
Operate Cash Register
Cash Handling Experience
Serve Alcoholic Beverage
Create Friendly Atmosphere