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Field Services Support Engineer Onsite at Net2Source Inc.

Field Services Support Engineer Onsite

Net2Source Inc. Warren, NJ Full-Time

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants.

Job Title: Field Services Support Engineer Onsite
Location: Pasadena, CA

Job Description

Job Requirements: Windows 10, VDI Support, Troubleshooted Application

This position is part of the International IT support team supporting first and second level IT technical support for the local and other Client locations worldwide. The individual will provide support via Helpdesk ticket, email, phone, intranet and desk side support depending on the issue reported. The role demands excellent communication skills # oral and written, good customer handling ski lls and excellent collaboration skills. Ideal candidate must be an experienced professional from same or similar field. Field Service Support # Responsibilities: # Prioritize, diagnose and resolve computer problems and requests from users in a ti mely manner # Accurately record requests from users into the ITSM system # Install, configure and troubleshoot hardware including desktops, laptops, printers, network and server equipment o software packages including operating systems, desktop sof tware and custom applications o Phones and Audio Visual equipment#s # Provide support for networking and application issues escalate complex and unresolved problem to the appropriate groups # Record, track and maintain regional IT asset inventory in the asset management system # Provide training to users related to desktop products # Liaise with external service and support technician # Knowledge of Citrix and VPN #
Overall 12-15 years of experience.
Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand outwith opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.

Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Awards and Accolades:
  • America's Most Honored Businesses (Top 10%)
  • Awarded by USPAAC for Fastest Growing Business in the US
  • 12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)
  • Fastest 50 by NJ Biz (2020, 2019, 2020)
  • INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)
  • Top 100 by Dallas Business Journal (2020 and 2019)
  • Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
  • 2019 Spirit of Alliance Award by Agile1
  • 2018 Best of the Best Platinum Award by Agile1
  • 2018 TechServe Alliance Excellence Awards Winner
  • 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Shyam Sundar
Delivery Head
Net 2 Source Inc.
Global HQ Address 7250 Dallas Pkwy, Suite 825 Plano, Texas 75024
201 479 3726
| Fax:
(201) 221-8131
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- provided by Dice

Recommended Skills

  • Asset Management
  • Change Management
  • Citrix Systems
  • Communication
  • Employee Motivation
  • Enterprise Application Software
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