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Guest Services/ Accommodations Manager

HSS Hilton Head Island Contractor
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HSS is recruiting for a Guest Services / Accomdations Manager for our exclusive client in the Hilton Head Island area.



Our client is looking for an outgoing Guest services/accommodations manager that will ensure the best experience for their guests. This individual needs to be avaialbe to work weekends and work with minimal supervision.

The Guest Service / Accomdations Manager will over all guest areas and overall experience from the resort. He/She will oversee and manage onsite maintenance, housekeeping, landscaping and front desk personnel.

The general job duties include but not limited to:

Reservation and checkin process

Guest Accomdations including ensure all common areas and rooms to are cleaned apporiapately and are maintained.

Guest interactions and satisfication (investigate any complaints, find resolutions)

Prepare Daily, Weekly and Monthgly Reports for the propertyby by collecting data, analyzing and summarizing data/trends

Present and communicate all issues with ownership and employees

Plan employee meeting and events

Plan Guest special events

Communicate all polices and procedure to staff to ensure all standards are being met and work with ownship to make sure all concerns and intitatives are being met and implemented postively and professionally.


Ability to work weekends

Minimum of 3 years experience in a customer-facing, management position, ideally hospitality related

Expertise in Microsoft Office Suite to include Excel, Outlook and Word

A valid driver’s license

What we offer:

Medical, Dental paid by company

Life and disability coverage

100% vested 401(k) program with company match

Paid time off (10 days)

Travel discounts

Interested candidates please apply directly and/or email Email blocked - click to apply

HSS is the largest staffing agency focused on hospitality staffing. We work every day to match people looking for work with: Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more. If you’re looking for work in the hospitality industry apply/search for our openings at: https://jobs2.smartsearchonline.com/hssstaffing/jobs/ .

HSS is an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.


Skills required

Human Resources
Training And Development
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Job ID: 323


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From its foundation in 1990 as a janitorial services company working within the hospitality sector, HSS recognized the need for a reliable back of house workforce; one that would be compliant with immigration, IRS, state and federal labor department and regulations. In time, Hospitality Staffing Solutions grew to be the standard setting HR Staffing and Services provider of choice to a demanding and changing industry. Throughout our history, we’ve been a growth-driven company. Our strategy has always been to build long-term relationships with hotels, resorts and casinos by exceeding our clients’ expectations. In that, we’ve succeeded.

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