Call Center Service Representative job in Irving at PDS Tech, Inc.

• Provides telephone customer service regarding company's services and/or products.
• Identifies customers needs and determines appropriate action, promotes other products/services.
• The Call Center Service Representative III (CSR) answers incoming requests via telephone, Internet, and/or correspondence from internal and external customers as the first tier of customer support.
• The CSR performs administrative activities in support of Human Resources functions.
• Special tools training for various HR and Case Management systems utilized.

• Strong customer service skills and mindset required. 

PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including:

• Health insurance
• Paid holidays
• Weekly payroll
• Immediate 401(k) eligibility
• Completion Bonuses
• Training
• Please note availability of benefits may vary by position

PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit [ Link removed ] - Click here to apply to Call Center Service Representative