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- San Francisco, CA
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Chief People Officer
ExecuNet • San Francisco, CA
Posted 2 months ago
Company was founded on the principle that a little seed money and the right financial advice can drive permanent and lasting change in the lives of hardworking people in California and beyond. As California’s largest non-profit microfinance provider, and a national leader in the microfinance movement, Company has helped thousands of people make basic yet transformative changes in their economic well-being. By offering microloans to aspiring entrepreneurs, and savings incentives to families and college students, we provide the essential boost to empower individuals to reimagine their futures.
Certified by the U.S. Treasury, Company has a staff of over 100 and offices in San Jose, San Francisco and Los Angeles. Since making our first loan in 1995, our team has deployed over $600 million into low-income communities—and we are just getting started. Our vision is that all Californians have access to empowering financial products to improve their lives. To achieve this vision, Company seeks new members for our team who believe strongly in bringing economic opportunity within reach to everyone in our state and the greater U.S.
The Chief People Officer’s principal role is to develop and implement organization-wide people strategies that align with and further Company’s strategic plan. The primary areas of responsibility include: organizational development, performance management, workforce planning and talent acquisition, compensation and total rewards, business partnership and human resource leadership, human resource systems, employee engagement, learning and development, policies and processes, and compliance with Federal and state employment laws and regulations. The Chief People Officer will serve as a thought partner to the CEO, CFO, and executive leadership team and works collaboratively to create and maintain a strong organization culture aligned around Company’s values, which results in a desirable work environment that integrates employee engagement and organization success. The Chief People Officer will also oversee the human resources (HR) team and be responsible for leading, assessing, mentoring and supporting team members. This position will report to the Executive Vice President/Chief Financial Officer.
• Develop and implement an HR strategy that aligns with Company’s strategic plan and overall mission, vision, and values of the organization, resulting in innovative, best practices and policies that will service the full range of Company’s HR needs and help build a high-performing culture of success, accountability, transparency and collaboration. Updated 3/11/2019
• Gain an understanding of the organization and participate in strategic discussions and decision making. Serve as a strategic partner to all members of the executive management team, and provide insightful, innovative thinking and problem solving on critical HR issues.
• Optimize the HR function/team, modernize and refine key processes and activities aligned toward achieving strategic objectives.
• Provide HR guidance on special projects, HR analytics & reporting, talent reviews, training, change management, organizational design, diversity and inclusion.
• Provide input on communications to staff and take responsibility for ensuring effective and transparent communication on general communications to all staff.
• Demonstrate both confidence and competence and a willingness to add perspective regarding the impact of strategic and individual decisions on organizational health.
• Proactively manage resource allocation and maintain a competitive approach to recruiting and assimilating high-potential talent throughout the organization. Advise on people programs and processes to enhance talent attraction, retention, development, and succession. Partner with Finance in overseeing departmental budget and headcount.
• Develop comprehensive approaches to employee development, retention and onboarding by defining and/or refining: compensation and benefits, employee development, succession planning, and learning opportunities, as appropriate to the needs and resources of Company.
• Partner with VP, HR Operations to develop, communicate, implement and maintain an appropriate compensation and total rewards philosophy and strategy, to include sales commission and incentive plans.
• Lead and develop Performance Management, Rewards, Talent Acquisition, Learning & Development, Employee Engagement, Benefits, Policy and Compliance across the organization.
• Partner with Information Technology and HR Generalist on HR-Informational System and related systems, protocols, capabilities, and upgrades.
Culture and Development:
• Develop relationships with the employees of Company and become someone who is sought for advice and counsel on HR, cultural, and organizational issues.
• Counsel, coach and guide managers and staff in addressing concerns and issues to assure fair and equitable treatment while ensuring compliance with local labor regulations and practices.
• Coach and mentor fellow colleagues/managers and develop leadership bench strength capable of addressing the challenges of a growing organization.
• Partner with VP, HR to resolve employee relations matters.
• Role model Company’s core values and demonstrate leadership consistently across the organization.
• Bachelor’s degree required. Advanced degree or MBA preferred.
• At least 10+ years of progressive HR leadership experience, with 4-5 years leading an HR function. Updated 3/11/2019
• High level of business acumen and ability to understand and apply information to contribute to the organization’s strategic plan.
• Nonprofit experience beneficial. At minimum, participation in the non-profit community sufficient to understand the subtleties of the non-profit environment.
• Advanced knowledge of all facets of HR, including change management and organization design. Broad and deep experience as an HR Business Partner supporting executives or senior leadership.
• Excellent communications skills - written, verbal and interpersonal - and an ability to tailor communication style to diverse audiences.
• Demonstrated capability in adapting and innovating HR practices and solutions and right sizing them to the needs of a growing organization.
• Results-driven, agile, change agent with the commitment and confidence to assume a leadership role in an evolving environment.
• Drive initiatives with limited resources and roll-up your sleeves attitude to achieve desired results.
• Unquestionable personal integrity, fairness and credibility necessary to gain the trust and commitment of individuals at all levels of the organization.
• Empathetic and engaging individual, who listens well, is responsive, solutions focused and results oriented.
• Passionate about the mission of Company, enthused by the challenges of an ambitious 5-year strategic plan, and dedicated to achieving the plan.