The Quick-Serve Restaurant General Manager (GM) provides the leadership for the marketing and operations functions for the QSR Profit Center(s). This includes the hiring/staffing, training, development, and supervision of the staff to maximize the QSR’s profitability by building and maintaining a strong loyal customer base within company policies. It is expected that the General Manager will work to the build and maintain a strong, dynamic QSR team by communicating a clear vision and give direction on marketing, personnel, financial/P&L, operational, accounting, and site appearance issues. Assures the profit center meets or exceeds its budgeted and is maintained to company standards.
Customer Relationship Management
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