Sarclad is a dynamic UK company providing advanced technology products for the metals industry. Our experienced and dedicated workforce integrate leading technology with innovative design to provide custom-built solutions to fulfil our customers’ individual requirements.

By demonstrating our commitment to product quality and total customer satisfaction, we have been able to grow and expand our business around the world, supplying equipment to leading metals manufacturers and OEM suppliers of steel manufacturing and processing equipment.

Supplying to 46 different countries for over 30 years and supported by regional offices in the USA, China and India, along with an extensive network of local agents, we are able to provide world class products, services and support with total confidence. Sarclad is a subsidiary company of The Heico Companies, LLC.

The Position

This position exists to ensure sales revenue grows year-on-year and exceeds annual and long-term objectives and targets. As a key point of contact for clients the Sales Engineer will build relationships to identify, manage and develop new and existing sales opportunities. This position reports to the Sarclad North America Service Centre Manager and is based at our USA Sales & Service Office at RIDC Riverplace, 30 South Linden Street, Duquesne, PA.

The primary function of this exempt position is to grow and strengthen the company’s competitive position in the market-place and to ensure thereby that sales revenues exceed targets in-line with our high growth strategy. This is a position requiring frequent travel in the US and overseas (50% - 75% of time).

Principal Accountabilities

Commercial:

• Execute and implement sales activities across North and South America under the lead of the Head of Sales.
• Identify leads, manage prospects and acquire new business.
• Manage relationships with current customers to expand accounts and generate repeat business.
• Prepare and deliver sales proposals/presentations and follow up with key decision makers.
• Identify, grow and develop market opportunities, delivering year-on-year growth in sales revenues to exceed the annual plan.
• Ensure that all contractual information is conveyed to the relevant Product Manager using the correct documentation and in a timely and efficient manner.
• Assist in the preparation of annual budgets and forecasts.

Communication:

• Establish and maintain presence with key stakeholders at clients, visiting main accounts regularly to drive repeat and after sales.
• Liaise and collaborate effectively with all other members of staff, agents, customers and partners, so as to achieve sales activity targets.
• Establish the technical requirements of each enquiry; Consult with the technical team as necessary to select and specify the correct technical solution.
• Communicate commercial requirements of prospects effectively with the Head of Sales to ensure all sales contracts comply with the agreed contract review guidelines.
• Ensure bids / proposals are generated with appropriate input from all relevant persons inside and outside the direct sales & marketing arena and that leads are professionally delivered and converted into orders in line with agreed targets.
• Actively participate in keeping the Sales Pipeline up to date and entering relevant data into Sarclad’s databases, including the development of the Works Profile and registering enquiries and bids.

Compliance:

• Ensure expenses are submitted in line with company policy.
• Ensure adherence to EHS policies and utilise Gensuite to achieve the highest standards of EH&S compliance.
• Ensure that all commercial activities / contractual arrangements (with customers, agents and partners) comply with Group policy and all relevant legislation.

Knowledge & Experience

The jobholder must:

• Demonstrate sales success gained in process and / or heavy engineering industry, ideally attained over a minimum 5 year period
• Minimum Associates Degree; Bachelor’s Degree preferred
• Relevant sales and marketing training and experience, with good business acumen
• Excellent self-management skills and be well-versed in contract management, with excellent negotiating and selling skills
• Sound understanding of operational, commercial and financial aspects of technical equipment / service contracts
• Excellent organizational and communication skills with experience of dealing with customers and at all levels of an organization