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Relief Night Auditor at Residence Inn Fort Myers Sanibel

Relief Night Auditor

Residence Inn Fort Myers Sanibel Fort Myers, FL (Onsite) Full-Time

Residence Inn by Marriott Fort-Myers - Sanibel is seeking a Relief Night Auditor for their busy hotel! Competitive pay rate is based on experience. Must have open availability for the overnight shift (11pm-7am), for 2-3 shifts, including holidays and weekends. Additional hours to offer full-time hours to include Guest Service Agent (daytime or evening shifts). Company benefits include 401k, employee discounts, and much more.

Essential Job Functions

    -Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
    -Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.
    -Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
    -Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.
    -Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
    -Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.
    -Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.
    -Full-time hours available (at least 30 hours per week); must have open availability for the overnight shift (11pm-7am) for at least 2-3 shifts, as well as additional hours for the remaining evening or daytime shifts.

Recommended Skills

  • Accounting
  • Auditing
  • Communication
  • Friendliness
  • Front Office
  • Medical Emergency
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Job ID: 19262_9447_2133351

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