Technology Product Manager (Remote) job in Waltham at Wolters Kluwer

R0029353 Product Manager CE Products

OVERVIEW

Wolters Kluwer Healths Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients. Our flagship product, UpToDate, is trusted by over 1 million clinicians in over 170 countries to make the best decisions at the point of patient care. Net Promoter Scores consistently are in the high-70s, largely due to the unrivaled breadth and depth of our evidence-based content. More than 60 research studies confirm UpToDates widespread usage and association with improved patient care and hospital performance, including reduced lengths of stay, adverse complications, and mortality.

This new Product Manager will work for Clinical Effectiveness on Core Referential products i.e. products which allow clinicians to lookup medical information and make decisions to help their patients. This Product Manager will help develop and support the growth of the Clinical Effectiveness product suite.

This role will work closely with Engineering, UX teams, other cross-functional teams to implement product strategy and ensure successful delivery. This person will love solving problems, enhance the products to help grow our business and delight the users. This Product Manager should have deep empathy for the user and be the voice of the user. They will provide product direction and rally teams on the highest priority problems to solve.

Location: This person can be remote

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Help execute product strategy that makes users lives easier, drive increased product utilization.

• Understand the user pain points, identify gaps in solutions, define requirements, validate product requirements by working with UX and users.

• Be the Product Owner in the Agile software development process, write user stories with acceptance criteria, accept stories.

• Act as a subject matter expert to cross-functional teams in sprint planning, standups, retrospectives.

• Manage an effective backlog, prioritize & groom the backlog for both enhancements and defects.

• Define KPIs and analytics for product features, track usage, understand adoption patterns, make product enhancement recommendations based on this understanding.

• Be tech savvy, can understand questions, concerns from Engineering teams & make timely product decisions.

• Support market launch activities such as write release notes, train internal teams like customer support teams & market facing teams.

• Work across multiple products Engineering, UX, analytics, back office teams.

JOB QUALIFICATIONS

Education:

• Bachelors degree in Computer Science or Engineering or related discipline or experience in working with software development teams

Required Experience:

• 3+ years of professional work experience in Product Management in software industry needed

• 3+ years of experience as Product Owner in Agile software development needed

• Experience working on technical software products needed

• Understanding of software development principles, lifecycle and user-centric design

• Strong interpersonal skills; comfortable working in a highly collaborative environment

• Ability to manage multiple projects simultaneously

OTHER KNOWLEDGE, SKILLS, AND ATTRIBUTES

• Curious, creative, inquisitive, takes initiative

• Passion for building great products, identifying and solving problems

• Excellent written and verbal communication skills

• Excellent attention to detail, follow-through, time management skills

TRAVEL REQUIREMENTS

• Up to 5% travel

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.