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  • Hartford, CT

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Customer Service Specialist

Rexel USA • Hartford, CT

Posted 4 days ago

Job Snapshot

Full-Time
Other Great Industries
Management

Job Description

We are seeking a Customer Service Specialist to support our Rexel team in Hartford, CT!

Summary

  • Enter service requests
  • Field customer complaints and direct to management
  • Complete paperwork for prep and delivery
  • Set and confirm customer delivery appointments
  • Process orders received by fax, e-mail, computer, or phone.
  • Check and maintain inventory for availability and prepare a bill of lading for shipment.
  • Enter and process all inbounds.
  • Other duties as assigned.

Essential Responsibilities

  • Able to meet deadlines.
  • Excellent attendance record required.
  • Able to work overtime as needed.
  • Other duties as assigned.


Skills, Knowledge, and Education

  • High school diploma or GED.
  • Must have a valid driver's license.
  • General knowledge of electrical products.
  • Ability to effectively communicate with co-workers to aid in satisfying customer requirements.
  • Ability to perform basic mathematical calculations in order to accurately complete job tasks.
  • Ability to organize and prioritize job tasks and requirements.


Job ID: 93900
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