Responsibilities

• Organize and label equipment inventory, mice, keyboards, docks, etc.
• Isolate machines that are broken and prepare for return to supplier; organize pickup.
• Prepare and document equipment for surplus and organize pickup of equipment
• Prepare laptops for distribution (hashing, InTuning, etc)
• Work with and take direction from senior CSD staff.
• Provide documentation for work performed, and create an equipment location map including quantities.
• Ability to lift 30 pounds. I. Ability to be on-site at least 4 days per week. One remote day can be used for preparing documentation.
• Experience supporting desktop/server operating systems and technologies such as Windows, MFA, and lnTune.
• Assists when requested in Secretariat and Agency information technology projects.

Qualifications

• Must exhibit superior organization skills.
• An ability to communicate effectively orally and in writing, ability to write concisely, to express thought clearly and to develop ideas in logical sequence.
• A working knowledge of the types, concepts, techniques and applications of Information Techn
• A working knowledge of the capabilities and limitations of computer hardware and software.
• An ability to work independently and in a team setting with others professionally and respectfully.
• An ability to analyze and determine the applicability of Information Technology to draw conclusions and make appropriate recommendations.
• An ability to adjust to changing situations to meet emergency or changing program or production requirements.
• A working knowledge of computer equipment and peripherals, Windows Operating Systems and Office Suite including MS Teams.
• An ability to anticipate and analyze difficult situations and take corrective action to prevent problems from reoccurring.
• An ability to complete assignments as directed and on time