Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Louisville, KY

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Louisville, KY delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Representative

CORESTAFF Services • Louisville, KY

Posted 4 days ago

Job Snapshot

Full-Time
Experience - At least 1 year(s)
$13.50/Hour
Other Great Industries
Customer Service
0

Applicant

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Customer Service Representative

Monday - Friday 11:00 a.m. - 8:00 p.m. (8 hour shifts) Some overtime may be required infrequently.

Training schedule will be 8:00 a.m. - 4:30 p.m. (Monday - Friday) for the first 1-2 weeks of assignment.

6+ month position paying $13.50/ per hour.

Corestaff Services is seeking 5 contract Customer Service Representatives located in Louisville, KY. You will provide product and service information, answer general questions about the program and the products supplied by the client, and triage incoming calls to appropriate destination. Ensure accurate determinations for program eligibility using program guidelines. Document required data based on program design and requirements.

JOB DESCRIPTION

  • Process documents based on department guidelines in accordance with standards and performance indicators as defined by contractual requirements
  • Receive incoming calls from multiple customers such as physicians and patients, and process requests by providing resolution or triage to the appropriate areas
  • Report Adverse Events and Product Complaints when needed
  • Answer inquiries and process incoming requests received and provide callers with accurate, current information
  • Document customer requests and inquiries in call history database and ensure timely closure of all open issues
  • Demonstrate ability to communicate clearly in both written and oral format Maintain all patient confidentiality
  • May take on other duties as assigned; job duties may vary

QUALIFICATIONS

  • 1+ years of previous customer service experience
  • Insurance or claims experience is preferred

Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

Job ID: JO000075978
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.