The Logistics Specialist reports to the NAFTA Air & Ocean Contracting Manager and is responsible for coordinating the day to day capacity and performance related issues impacting the flow of components, parts and finished goods into the NAFTA region. This individual serves as a key resource for Logistics operation teams across business segments and accounting/finance groups. Major responsibilities include developing and maintaining strong partnerships with client air and ocean carrier base, forecasting and supporting demand/supply related activities, and driving carrier performance in areas of visibility, data, accounting, and operational metrics such as on time performance and capacity management. DIMENSIONS:
Quantitative measures as related to the position (i.e. sales volume, volume of production, volume of purchases, production value).
- Air & Ocean Carrier on time performance
- Invoice accuracy and aging
- Monthly allocations and capacity planning (by trade lane and business segment)
- Mode Analysis and Cost Improvement initiatives
- Responsible to support contracting and KPI performance on approximately $90M annual spend
Describe the top three to five key job responsibilities and expected end results. Do not include tasks that support the "KEY responsibilities.
Serve as the main operational resource to client Logistics teams for any carrier capacity related issue. First line of escalation to support capacity planning, contingencies where needed and other operational issues.
Support client Accounting team in resolving invoice related issues such as timely payment, accessorial invoice audit and operational support, communication and process improvement actions
Manage spot quote requests across all brands and modes (air, full container, RoRo).
Actively manage Ocean and Air carrier weekly/monthly allocations, capacity planning and securing additional capacity as needed.
Create and maintain carrier key contact and escalation plan, as well as Finished goods product profile information (weight, dims, load factor, mode of shipment, static cargo, etc) JOB SPECIFICATIONS Impact:
Provide one to three typical examples of decisions made or actions taken that have had or will have direct impact on the organization (i.e. revenue, plant productivity, unit business development goals)
Logistics Specialist will coordinate monthly capacity planning with client contracted ocean container carriers. This activity will align forecasted and actual demand with carrier allocated space for client. Identified areas where demand is outstripping available capacity will involve escalation and coordinated efforts to secure necessary capacity to support client demand.
Logistics Specialist will coordinate invoice issues and discrepancies between client Accounting team, Logistics operations teams and ocean carrier in order to promptly and properly resolve open issues. This activity will directly impact client ability to support the smooth flow of material and improved carrier relationship.
Logistics Specialist will be responsible to coordinate spot quote activity, selecting the best fit carrier based on a combination of cost and service factors, critical to the needs of the business teams involved.
List the types of individuals this position regularly communicates with, both internally and externally (i.e. customers, suppliers, regulatory agencies, union representatives), and briefly describe the nature of the communication (i.e. information exchange, influence and negotiate).
client Logistics operational teams (Parts, Components, Finished Goods) -Constant daily/weekly/monthly communication on any and all capacity and contract activities, shipments and contingencies.
Client contract carrier base - Regularly communicate operational needs, forecasted and actual demand including sudden spikes/changes and available capacity to match.
Client Brand Commercial teams Communicate the required details to support clean and clear spot quote activity, as well as shipment and capacity relevant details to support commercial objectives.
Client Accounting / Finance Department- Regular communication regarding carrier invoices, discrepancies, contract rates and exceptions.
Client prospective new vendors/carriers Discussions with new carriers to understand scale, scope, financial status and otherwise potential fit for client contracting.
Requirements (including minimum education & years of experience): Please list the specific area of knowledge for the degree required and any credentials that requirements of the job. If there are "equivalent years of experience in place of a degree, please briefly describe experience (i.e. High school diploma or equivalent with 10 years successful experience in sales.
4 Year Degree Required preferably in Supply Chain/Business Focus
Previous experience in negotiation/procurement role or logistics operations experience
Demonstrated success with project management
Demonstrates precise analytical skills while pursuing objectives autonomously
Pro-active performance and with passion for delivery
Motivated team player with excellent communication and presentation skills
Hands on experience in ERP systems, visibility platforms, and all MS office tools
Flexible and able to work under pressure
Available to travel if necessary
Act with a sense of urgency
Ability to work independently and produce results with minimum supervision
Ability to think strategically and develop sound solutions for multiple audiences.
Must be able to influence multiple audiences to embrace and implement a strategic direction.
Candidate needs to be self-starting / motivated / high energy.
Ability to develop positive and effective relationships with all levels of assigned brand.
Strong oral and written communication skills. Ability to handle multiple priorities. (influence vs. authority).Ability to lead and direct teams
Strong communication skills (writing, speaking, presentation)
Demonstrated ability to meet deadlines.