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CyberNavigators

Advanced Resources Chicago Part-Time
$15.00/ hour
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Job Number: 476465

THIS IS NOT AN IT ROLE- Please only apply if part time work, teaching computer skills in the Chicago communiity is what you are seeking.

CyberNavigators

Chicago Public Library CyberNavigator Position

GENERAL DESCRIPTION
Under general supervision of the Program Manager and Chicago Public Library staff, CyberNavigators assist the public in using the library's computers, databases, online catalog, software, and other technology. CyberNavigators help the public build their digital skills, respond to requests for computer assistance, provide one-on-one tutoring sessions and teach classes on subjects such as Introduction to Computers and Internet. This position requires a high level of teamwork, responsibility and customer focus as well as the ability to interact with youth, adults, and the general public in an appropriate manner.

MINIMUM REQUIREMENTS
• College student or graduate
• Familiarity with basic functions of software, email, and internet
• Commitment and ability to learn and use basics of automated library systems

TASKS AND DUTIES
• Responds to patron inquiries; Assists and trains patrons in computer related tasks
• Conducts one-on-one tutoring with patrons on topics such as job searching, social media, and general computer information
• Instructs classes on a variety of basic technology related or workforce development subjects
• Updates class and tutoring materials as needed
• Operates a variety of equipment including desktop and laptop computers, printers, copiers
• Performs basic technical maintenance when needed
• Assists patrons with resume creation and other functions to support workforce development
• Contributes to daily record and statistics keeping
• Resolves less complex technical problems immediately; Refers more complex reference and technology issues to senior level library staff
• Participates in community outreach

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES
• Job experience and/or coursework in computer technology, hardware or software applications and troubleshooting, multimedia, Internet research, teaching or training
• Solid interpersonal and communication skills for providing customer service and interacting with staff across the organization
• Willingness to take direction; ability to work both independently and as part of a team in a fast-paced, and service-oriented environment.
• Demonstrated ability to manage time and tasks independently and appropriately
• Ability to work successfully with youth and adults
• Comfortable with public speaking
• Desire to help their local community
• Patience with students and patrons
• Experience as tutor or instructor
• Previous leadership experiences, and/or other work related experience highly desirable
• Bilingual individuals are encouraged to apply
• Commit to a consistent weekly schedule
• Commit to attend paid training

Salary: $15 per hour

Hours: Hours are year round and vary by branch- ALL PART TIME HOURS, MAINLY MONDAY - THURSDAY

Location: Chicago Public Library branches throughout Chicago, current vacancies as of 7/9/19:

Branch Address/Schedule

  • Avalon 8148 S Stony Island: Tues 10a-3p, Wed 12p-5p, Thurs 11a-4p
  • Beverly 1962 W 95th St: Tues/Thurs 10a-3p
  • Bezazian 1226 W Ainslie: Tues/Sat 10a-3p
  • Chicago Lawn 6120 S Kedzie: Tues/Thurs 1p-6p
  • Chinatown 2100 S Wentworth: Tues/Thurs 11a-4p, Fri 10a-3p
  • South Chicago 9055 S Houston: Mon/Wed 12p-5p, Tues 10a-3p
  • Toman 2708 S Pulaski: Mon 2p-7p, Wed 1p-6p, Sat 10a-3p



Note: All hired candidates will need to submit to a finger print and background check. The start of the position will be dependent on finger print and background check clearance.


 

Skills required

Technical Support
Information Technology
Operating Systems
Computer Hardware
Telecommunications
Server (Computer Science)
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Advanced Resources has been connecting the right people with the right jobs since 1987 - helping thousands of professionals further their careers while assisting thousands of companies in their search for top talent. There are many staffing firms from which you can choose, but Advanced Resources stands above the rest through a commitment to excellence and a passion for delivering results.

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