Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Fort Lauderdale, FL 33324
  • Kim Smith

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Fort Lauderdale, FL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Utilization Management Representative

Kelly Services • Fort Lauderdale, FL

Posted 10 days ago

Job Snapshot

Full-Time
Degree - High School
$16.00 /Hour
$16.00-$16.00 Per Hour
Other Great Industries
Customer Service

Job Competition

75+

Applicants

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are seeking several Customer Service Utilization Management Representatives to work for a one of our top Healthcare Corporations located in Plantation, FL!
Schedule: Monday - Friday 8:30am to 5:00pm
Pay Rate: $16.00 per hour
The Customer Service Utilization Management Representative will be responsible for coordinating cases for precertification and prior authorization review.
Job Duties:




  • Managing incoming calls or incoming post services claims work.

  • Determines contract and benefit eligibility to provide authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests.

  • Refers cases requiring clinical review to a Nurse reviewer.

  • Responsible for the identification and data entry of referral requests into the computer system in accordance with the plan certificate.

  • Responds to telephone and written inquiries from clients, providers and in-house departments.

  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.



 
Job Requirements:




  • Requires a High School diploma or equivalent.

  • 1 year of customer service or call-center experience.

  • Must have precertification and/or prior authorization experience.  

  • Medical terminology training and experience in medical or insurance field.

  • Knowledge on Medicaid guidelines a plus. 

  • Experience in Microsoft word, Excel, and Outlook

  • Able to work in a team and in a fast pace setting

  • Proficient analytical, written and oral communication skills.



 
As a Kelly Services candidate you will have access to numerous perks, including:




  • Exposure to a variety of career opportunities as a result of our expansive network of client companies 

  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career

  • Access to more than 3,000 online training courses through our Kelly Learning Center

  • Weekly pay and service bonus plans

  • Group-rate insurance options available immediately upon hire (Available for purchase and administered by a designated third-party vendor)



 
It's a great opportunity to get your foot in the door and gain valuable experience so apply today!!
**Important information:  This position is recruited for by a National Kelly Recruiter, not your local Kelly branch.  Please submit your resume to be considered for this position by pressing the “SUBMIT RESUME” button below. Please email Kim Smith at [Click Here to Email Your Resumé] for any additional questions about the job posting. 
 



Why Kelly®?


At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.



About Kelly Services®


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

Job ID: US41L3KS_BH1530662
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Kelly Services

View All Similar Jobs View All Similar Jobs