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Director of Outpatient Mental Health at Ellie Mental Health

Director of Outpatient Mental Health

Ellie Mental Health Colleyville, TX Full-Time

ELLIE IS COMING TO COLLEYVILLE, TX!! Be a part of a national movement to end the stigma, fill the gaps and bring greater innovation to mental health.

About Ellie:

Here at Ellie Mental Health, we are joining the mission to fill the gaps, and break down the stigma of mental health by focusing on greater access to professional therapists who can help. The mental health and wellness field presents a lot of barriers not just for patients and those in need, but for the whole community including licensed therapists, counselors and professional helpers. This is why Ellie Mental Health vows to be different. The Ellie Family provides innovative services with the goal of creating impactful connections between patients and therapists.   Ellie clinics are structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Ellie makes the clinician’s experience the best it can be; providing excellent compensation, benefits, training, and flexible schedules while also providing centralized administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing and collections, and even CEU programs. Ellie strives to lower the administrative aspects of providing care to the absolute minimum, so our practitioners have more time to focus on what they love - serving clients! We want our people to be happy because happy therapists do better work and provide better client care! Other clinics may have some similar approaches to these things, but Ellie has found the way to do it all and is bringing our innovative approach to the nation.

Who We Are Looking For?

We are seeking a passionate Director of Outpatient Mental Health, possibly over multiple clinics, who is aligned with making a positive impact in our community. The perfect candidate will share our vision for improving and expanding access to quality mental health care, and who will thrive in an environment driven by our core values which are authenticity, humor, compassion, creativity, acceptance and determination.   The Director of Outpatient Mental Health will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic(s) composed of approximately 10-12 professional therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians, managing clinic performance and client satisfaction, providing training and ongoing developmental support, meeting fiscal goals, marketing clinical services and building community partnerships and referrals.


  • A master’s degree in a behavioral health sciences or related field from an accredited

college or university

  • Fully licensed mental health professional (LMHC, LCSW, LMFT) in TX for at least 2 years

Experience / Skills / Abilities

  • Supervising or program development/leadership is essential
  • Ability to develop and sustain relationships with referral partners
  • Strong working knowledge of state requirements regulating mental health practices
  • Vision for recruiting therapist peers
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Working understanding of human resource principles, practices, and procedures
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to work in a high-paced and changing environment
  • Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
  • Adept at learning and navigating Electronic Health Record systems
  • A great sense of humor won't hurt - we love to laugh!

Responsibilities will include, but are absolutely, definitely and in no possible way limited to:

  • Provide training, staff development, and administrative oversight to support the overall

health of the clinic including conducting regular consultations with the clinic owner to

implement strategies for fiscal and clinical efficiency and to identify opportunities to

improve client care, quality and effectiveness.

  • Hiring, onboarding, training, supervising and managing clinic therapists according to Ellie

standards, including handling PTO requests, expense reimbursements, CEU requests,

mediating issues and concerns, managing clinic office schedules, reviewing productivity,

caseload, and clinical documentation, implementing performance coaching, performance

improvement plans, supervision plans, conducting annual performance reviews and handling termination processes

  • Providing timely response to concerns raised by clients, clinicians, or external stakeholders.
  • Implementing Ellie policies and procedures, including updating clinicians of changes related

to Ellie clinical operations (ie, policy changes, HR regulations, IT systems, EHR requirements

and best practices, workflows, clinic updates, compliance expectations, etc.)

  • Collaborating with Ellie Community Outreach and marketing teams to identify needs and

promote clinic visibility

  • Maintaining a clinical caseload
  • Assess ongoing development and training needs and conduct ongoing training as needed.
  • Hold staff compassionately accountable to meeting performance expectations.
  • Manage staff performance, including implementing Performance Coaching, Performance

Improvement Plans, and termination process as needed.

  • Manage basic clinic Human Resource tasks.
  • Supervision and Consultation.
  • Participate in Clinic Director Peer Consult Group.
  • Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical


  • Oversee twice monthly peer consultation groups to ensure clinical excellence and alignment

with best practices.

  • Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including

signing clinical documentation for pre-licensed providers.

  • Provide training, staff development, and administrative oversight to support the functioning

of the clinic.

  • Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to

implement strategies for fiscal and clinical efficiency.

  • Monitor and manage clinic office schedules and office supplies.
  • Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
  • Serve as point of contact for building management related issues or concerns.

Clinic Outreach, Marketing, and Networking:

  • Spearhead clinic’s community outreach and engagement efforts, in collaboration with

franchise owner and consistent with guidance from Ellie Corporate Outreach Team.

  • Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility.

Organizational Leadership:

  • Collaborate with franchise owner and Ellie Corporate Team to implement all required

policies and procedures.

  • Identify opportunities to improve client care, quality, and effectiveness, and implement

changes in collaboration with franchise owner.

Other duties as assigned.

Ellie Mental Health provides equal employment opportunities (EEO) to all employees and

applicants for employment without regard to race, color, religion, gender, sexual orientation,

gender identity, national origin, age, disability, genetic information, marital status, amnesty or

status as a covered veteran by following applicable federal, state and local laws. Ellie Mental

Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Ellie Mental Health expressly prohibits any form of unlawful harassment based on race, color,

religion, gender, sexual orientation, national origin, age, genetic information, disability or veteranstatus. Improper interference with the ability of Ellie Mental Health employees to perform their expected job duties is not tolerated. Violation of this policy may lead to progressive coaching up to and including the possibility of termination.

Recommended Skills

  • Administration
  • Attention To Detail
  • Behavioral Medicine
  • Clinical Works
  • Communication
  • Consulting
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