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Animal Control Officer job in Raleigh at City of Raleigh North Carolina

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Animal Control Officer at City of Raleigh North Carolina

Animal Control Officer

City of Raleigh North Carolina Raleigh, NC Full-Time
Job Description

This is responsible non-sworn work in enforcing ordinances and statutes relating to the control of animals.

Work involves patrolling an assigned area of the city in search of stray animals or violations of animal ordinances. Work includes responding to citizens' complaints regarding possible ordinance violations and taking appropriate action, including the issuance of citations. Work includes the taking into custody, care, and transportation of stray and injured animals and their delivery to the animal shelter. Work is performed under general supervision and in accordance with established operating procedures and oral and written directives. Work involves considerable public contact and requires the exercise of tact and discretion in specific situations. Work is reviewed through direct observation of work habits and evaluation of results achieved.

Duties and Responsibilities

* Patrols a designated work area of the city in an animal control vehicle to respond to animal control related cases.

* Responds to assigned calls for animal control service involving animal control issues.

* Conducts preliminary and follow-up investigations of animal control violations.

* Interviews persons including witnesses, victims, and suspects having information about animal control issues.

* Collects, packages and preserves evidence in animal control cases.

* Prepares written reports and notes of animal control investigations.

* Presents probable cause to magistrate for summons and misdemeanor warrants regarding animal control violations.

* Provides community service functions including talks at community meetings and provides school education.

* Provides the public with information on laws, ordinances, regulations, on animal control services as required. Be capable of working rotating shifts.

* Communicates effectively and coherently over radio channels.

Exercises independent and good judgment when dealing with the public.

* Wears assigned uniform and equipment as required.

* Have regular and predictable performance. (e.g., non-scheduled absenteeism)

* Gets along well with others.

* Be able to work independent of direct supervision.

* Utilize directed and self-directed work time in an efficient, effective and safe manner.

* Subordinate to lawful commands of supervisor ranked personnel.

* Protect the public image and reputation of the Raleigh Police Department.

Preferred Qualifications:

* Minimum of one (1) year animal control enforcement work experience preferred.
* Investigative or similar type work experience preferred.
* Some college level courses and/or other military training in job related field is preferred.
* Display a history of being able to properly handle small or larger animals, both wild and domesticated.
* Ability to work efficiently within different computer software systems.
* Favorable work history with past employers.

Additional Work Information:

* Work is subject to stand-by and/or call back status for emergencies and shift work.
* Work is on a rotating schedule, Monday through Sunday, both day and/or night shifts.
* Must carry and respond to a cell phone, pager, or radio when off duty and on call.
* Work involves day and/or night, exposure to inclement weather.

Typical Qualifications

High School Diploma or GED and two years of related animal control or veterinary technician experience.


An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.


* Valid North Carolina Class C Driver's License with a satisfactory driving record, or ability to obtain within 30 days of hire.

Additional Information

Knowledge of:

* Must be familiar with the geography associated with the City of Raleigh and Wake County, North Carolina.
* Must have a clear understanding of both local and state ordinances, laws and regulations pertaining to the general care and control of animals or display an ability to acquire such knowledge rapidly.

Ability to:

* Work under adverse weather conditions.
* Keep simple records and to prepare routine reports.
* Follow oral and written directions.
* Document routine and investigative activities on proper administrative reports and maintain those files and records.

Skill in:

* The operation of automotive equipment such as a pickup truck. In written and oral communication.

ADA and Other Requirements:

Positions in this class typically require: balancing, stooping, kneeling, crouching, reaching, standing, walking, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions. Must be physically able to operate a variety of automated equipment including a two-way radio, typewriter, computer, hand tools, animal traps, chemical immobilization equipment, etc. Must be physically able to operate a motor vehicle.

Medium Work:

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:

Work is performed in both the field and in an indoor office environment with frequent exposure to fumes, odors, or airborne particles, toxic or caustic substances, excessive noise, temperature extremes, vehicular traffic, dampness/humidity, confrontational persons, animals, and various forms of wildlife.


This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

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Job ID: 2317145930

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