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Willow IP Systems Analyst job in Hartford at Connecticut Children's Medical Center

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Willow IP Systems Analyst at Connecticut Children's Medical Center

Willow IP Systems Analyst

Connecticut Children's Medical Center Hartford, CT Full Time


This is an Information Solutions position in support of the pharmacy and other medication workflows. Exhibits ability to gather the appropriate data, devise and design low-to-mid level complexity systems solutions to client issues and problems. Demonstrates foundational knowledge of computer systems, applications and interfaces. Demonstrates a basic understanding of the CT Children's clinical and business functions. Demonstrates attention to detail in data gathering, specifications development, documentation, and record keeping. Communicates effectively with clients, colleagues and developers. Demonstrates fundamental degree of analytical skill. Works under supervision when in support of project team initiatives.


Employs analytical skills to support, design, and maintain our medication and pharmacy information infrastructure.

Supports and understands integration between our difference pharmacy systems.

Performs day-to-day break/fix and maintenance as 2nd Level support.

Performs security administration and user provisioning activities.

Employs data gathering techniques designed to determine and define specific systems information

Requirements and objectives for maintenance or output requests.

Communicates clearly defined specs to clients and programming staff.

Identifies, analyzes and resolves data and system issues of low-to-mid level complexity.

Communicates specifications for programming/build staff, documents system modifications, and identifies data element conversion needs in existing applications.

Participates in the development, validation and execution of comprehensive implementation and test plans.

Follows departmental change control standards and reports changes to appropriate personnel.

Performs paid 24/7 on call support once acclimated.

May be required to travel to/from and work in the various Connecticut Children's locations, including patient care areas.

May be required to travel for mandatory certifications.

Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.

Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CT Children's information.

Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information.

Values cultural diversity and other individual differences in the workforce.

Demonstrates support for the mission, values, and goals of the organization through behaviors that are consistent with CT Children's standards.

Performs other related responsibilities as assigned.


Pharmacy workflows and integrations

Epic EHR experience

Application of the principles of quality improvement including methodologies, data collection.

Organizational and departmental structure, systems, workflow and operations policies/procedures.

Quantitative analysis to build databases and prepare spreadsheets and statistical reports.

Project management principles, practices, techniques and tools.


Excellent communications, organizational and interpersonal skills to interact with all levels of management.

Strong analytical, conceptual, and troubleshooting skills.


Use independent judgment to make appropriate administrative/procedural judgments and decisions.

Foster a collaborative work environment.

Organize resources and establish priorities.

Work with all levels of the organization.

Work Environment:

Non-clinical work environment.

Physical Requirements:

Amount of Time

(Choose which ones do apply)

< 25% day


25-50% day


50-75% day


> 75% day




Manual Dexterity/Repetitive use of hands, wrists, arms, elbows

Forward reach w/hands and/or arms

Climb or balance

Stoop, kneel, crouch

Overhead/above shoulder reaching

Choose Applicable Lifting Demands




Above Shoulder

< 15 lbs.



Not Applicable

15 - 25 lbs.

Not Applicable

Not Applicable

Not Applicable

25 - 40 lbs.

Not Applicable

Not Applicable

Not Applicable

50 lbs.

Not Applicable

Not Applicable

Not Applicable


< 50 lbs.

Not Applicable

50 - 100 lbs.

(push/pull only)

Not Applicable

More than 100 lbs.*

(push/pull on wheels only)

*indicate weight range

Not Applicable

Pharmacy workflow and experience is a plus.

Bachelor's of Arts, Bachelor's of Science or Associate's degree in Information Systems or related field. Extensive and demonstrated work experience may be considered. One to three years relevant experience within a healthcare specific environment highly desired or equivalent demonstrated knowledge and capability.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Recommended Skills

  • Analytical
  • Attention To Detail
  • Change Control
  • Clinical Works
  • Communication
  • Confidentiality
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Job ID: 5000765015006

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