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Dispatcher, Commuter Rail at Regional Transportation District - Denver

Dispatcher, Commuter Rail

Regional Transportation District - Denver Denver, CO Full-Time
$53,692.00 - $89,487.00 / year
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Position Demographics

At the Regional Transportation District of Denver, CO (RTD) our mission is to meet our constituents' present and future public transit needs by offering safe, clean, reliable, courteous, accessible and cost-effective service throughout the District.  We look for candidates to join our team in creating a legacy for current and future generations.

Description of Work

This position is responsible for the management of the Commuter Rail Operations Control Center and the Commuter Rail System. This is a safety sensitive position subject to the rules of the RTD/FRA Drug and Alcohol Policy.

Duties & Responsibilities


Controls and directs the safe movement of trains as scheduled, authorizing occupancy of the main track and sidings for train operations, track inspection and other maintenance personnel on and along the right-of-way and evaluates unusual conditions and situations and determines when to remove or restore overhead power and set up alternate routes.

Monitors service intervals and schedules to determine efficiency of service and makes recommendations for adjustments to improve service and schedules routing and movement of trains to provide for safe, timely meets, protect maintenance activities on controlled tracks. Manages unplanned or emergency events to protect the safety of the public, railroad employees and railroad property and performs testing and data input for increased usage and placement of PTC

Informs connecting/adjoining territories of any movement for which they are concerned, communicates bulletins and warrants to train personnel and maintenance of way personnel.

Monitors CCTV and manages passenger information systems on-board the trains and at the stations to convey train and track information.

Controls and monitors the status of the traction power system, controlling wayside devices via the Traction Power Management System (TPMS).

Coordinates with Bus Operations to establish bus bridges and advises appropriate departments, the general public, and outside agencies of disruptions in service due to accidents, incidents, and/or adverse weather conditions.

Maintains records, in current software applications, of train movements, track assignments, maintenance activities, and equipment and infrastructure defects, Handles a variety of administrative tasks related to Hours of Service requirements, hazardous materials, rule violations and other reports.

Contacts the Federal Railroad Administration, National Transportation Safety Board, Accident Investigation Team (AIT) for accidents and emergencies, and coordinates with internal staff, police, fire departments and other government agencies in emergency situations.


All job-related duties as assigned.


A high school diploma or equivalent, Associates degree in an Applied Science preferred.

A minimum of two years of experience as a train operator or one year as a full time train operator and one year as a railroad supervisor, preferably in an FRA regulated railroad.

Availability to work unusual hours, weekends and holidays.

Must have/maintain current CDL and acceptable Motor Vehicle Record (MVR).

Ability to maintain certification as a Commuter Rail Operator and obtain Dispatcher certification within eight weeks of hire. 

For Internal Candidates:

Acceptable performance with the organization in the past twenty-four months, as measured by:

- No chargeable safety infractions. One class C acceptable upon review by the Transportation Manager. All accidents will be reviewed- No warning letters in the employee file
- Not more than two tardies
- Not more than 12 days absences (FMLA excepted)
- Not more than four miscellaneous points
- No suspensions
- Not more than one “at fault” customer service complaint
- No occurrence attendance letter on file for the twenty-four month period
- Not more than three absence occurrences during the last twelve months according to the organization’s attendance policy- Not more than four miscellaneous points.

Proficient with Microsoft Office Suite.

Ability to communicate effectively, orally and in writing.

Ability to use sound judgment.

Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.


An equivalent combination of education, experience, knowledge, skills, abilities.

RTD is an equal employment opportunity employer.  RTD is a Drug-Free Workplace.

The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.
The Regional Transportation District complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.
RTD participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

At RTD we believe happy employees make happy customers. That's why we offer a complete benefits package with a lot of extra perks.

  • A competitive salary
  • Paid in-house training programs
  • Professional training/education allowances
  • Growth potential
  • Several medical, dental and vision plan coverage choices
  • An excellent retirement savings plan
  • A fitness/wellness center
  • and so much more!
Benefits may be available on a pro-rated basis to some part-time positions.

For more information on Benefits, please click [ Link removed ] - Click here to apply to Dispatcher, Commuter Rail.

Recommended skills

Emergency Handling
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