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CUSTOMER SERVICE

Adecco USA Miami Full-Time
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Title: Call Center Representative - Customer Service 

Adecco is assisting a local client in recruiting for a current Call Center Representative - Customer Service job in the South Miami Area.  This is for a long-term temporary opportunity.  As a Customer Service Representative you will interact with customers via telephone to provide information, process transactions, and reply to inquiries about products and services.  You will also be charged with handling and resolving complaints.  If you meet the qualifications listed below please Apply Now!

Responsibilities for this Call Center Representative - Customer Service job include:

Receive/Place a high volume of inbound/outbound calls with varying degrees of questions or concerns
Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
Achieve productivity standards and goals set by the company while maintaining high level of customer service
Refer unresolved customer issues to designated call center department or supervisor for further investigation

Qualifications:

High School Diploma
1 Year of Experience
Candidate must be able to sit for the majority of their shift

Excellent verbal and written communication skills
Make good decisions and resolve issues in a clear, calm, and diplomatic matter
Computer literate - Proficient with Email and Microsoft Word
Able to work in a team environment

We have openings on Monday thru Sunday, from 8am to 8pm

Pay for this position is $11/hr. This is a long-term temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Representative - Customer Service job in South Miami location or any related opportunities with Adecco. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
 

 

Recommended skills

Communication
Customer Service
Call Centers
Computer Literacy

Location

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CUSTOMER SERVICE
Estimated Salary: $69K
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Job ID: US_EN_99_025179_557451

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The global leader in workforce solutions.
We have more than 50 years' experience in the staffing game. In that time, we've merged, acquired and grown our way to becoming the global staffing leader. The name "Adecco" itself actually came about back in 1996 when two of the world's top staffing firms, Adia and Ecco, merged. And while we appreciate our history, we're much more focused on the future-ours and yours.

We’re more than just a place to work.
Why be the world’s leading provider of recruiting and career service solutions if you can’t also make that world a better place to live and work? We pride ourselves on a culture that is welcoming and inclusive in the workplace but also engaged with the communities we serve.

If you’re looking for new job opportunities, Adecco gives you access to more jobs at more companies than any other staffing solutions company. And the resources you need to realize your career goals. Adecco is the workforce solutions leader in North America, with a comprehensive service offering that includes temporary and contract staffing, permanent staffing/direct hire, outplacement and career services, recruitment process outsourcing, training and consulting. Adecco specializes in the following industries:

• Office, Clerical & Administrative
• Industrial & Manufacturing
• Finance & Accounting
• Creative & Marketing
• Hospitality
• Human Resources
• Call Center & Customer Service
• Engineering & Technology
• Medical & Science
• Retail & Sales
• Warehousing
• Transportation

When you’re ready to find out what we can do for you, stop by one of our 400+ branches in the U.S., or visit adeccousa.com today. Adecco will consider employment for qualified applicants with arrest and conviction records.

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