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  • Ames, IA

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Coordinator, Customer and Sales Administration

Renewable Energy Group, Inc. • Ames, IA

Posted 2 months ago

Job Snapshot

Full-Time
Experience - 1 to 2 years
Other Great Industries
Sales

Job Description

POSITION PURPOSE:
The purpose of this job is to be responsible for and assist with account and contract management, customer service relationships, and sales operations in a fast paced environment. This position is also responsible to maintain positive relationships with other departments to help facilitate customer service.

ESSENTIAL FUNCTIONS:
Account/Contract Management
• Scheduling and entering orders in EKA/JD Edwards
• Validating pricing
• Monitoring volume remaining on contracts


Customer Service
• Prompt response to any customer inquiries
• Effective communication with customers (phone/email)
• Positive relationships with other departments that help facilitate customer service


Sales Operations
• Processing Bill of Lading (BOL) Paperwork
• Running various reports to keep all financial reporting up to date
• Understand interdepartmental policies and procedures


Other frequent duties:
• Monitor inventory at off-site locations
• Mandatory overtime to complete week/month end processing
Perform other duties as assigned

JOB QUALIFICATIONS:
Education Required: 2 year associates degree – Accounting or related business degree
**1-2 years – customer service, accounting, or related office management role may substitute
Experience Required: 1-2 years
Skills Required:
Advanced Excel skills
Strong verbal and written communication skills
Extensive math and accounting skills
Microsoft Office Suite (Excel, PowerPoint, Outlook)
10-key adding machine skills

Special skills or knowledge preferred:

JD Edwards
EKA
Sales Force
Commodity management software experience


Job ID: 1886
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