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Retail Sales Specialist

Pep Boys Crystal Lake Full-Time
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Our Retail Sales Specialist provides superior customer service and assist in driving store sales across the commercial, retail, and hard parts business. Provide essential task support by partnering with management to make certain that merchandising levels are optimal, inventory control programs are strictly adhered to, pricing modifications are processed timely, and the parts room is maintained to company standards. Direct responsibility for the parts area and play an integral role in general store operations. This position has been designated as a safety-sensitive position. Key holder and responsible for basic and detailed opening and closing responsibilities.

What we offer:

Health and Well-being
We encourage wellness and promote preventive care, offering benefits and resources to help team members and their families lead healthy lives.

Medical and prescription drug coverage
Dental coverage
Vision coverage
Maternity support program
Tobacco cessation program
Well-being education resources
Employee Assistance Program (EAP)Financial
Financial well-being is about making good financial decisions today and planning for the future.

Traditional and Roth 401(k) plan
Health Savings Account (HSA)
Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
Short-term and Long-term disability plans
Dependent Care Flexible Spending Account (FSA)
Commuter benefit programAdditional Benefits
Paid Time Off (PTO)
Paid Holidays
Employee referral program
Employee discounts
Knowledge, Skills, and Abilities

High school diploma or equivalent preferred.
Valid Driver's License.
Related experience in the automotive service environment is preferred.
Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
Strong verbal communication skills.
Strong customer service skills.
Ability to work Days, Nights, Weekends, Holidays.
Physical Demands

Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.


Recommended skills

Customer Service
Retail Sales


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Retail Sales Specialist
Estimated Salary: $88K
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Job ID: RSS1056


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