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  • 2911 Brunswick Road
    Memphis, TN 38133

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Next Step Manager - Full time

UHS - Lakeside Behavioral Health System • Memphis, TN

Posted 1 month ago

Job Snapshot

Full-Time
Healthcare - Health Services
Management

Job Description

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization.  Our staff tell us that our team is their number one reason for working at Lakeside, although we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 345-bed facility is one of the largest free-standing psychiatric hospital in the United States.  We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illnesses and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

Key Responsibilities include:

The Next Step Manager is responsible for implementing the UHS Next Step program.  The Next Step Manager coordinates campus outpatient opportunities for PHP and IOP levels of care by collaborating with the social services and nursing departments.  Ensures patients who are clinically appropriate maximize all treatment options in the Lakeside continuum of care.  Supports the outpatient department and business development department to help achieve facility budgeted goals.  Responsible for the non-clinical operations of Lakeside’s PHP with boarding program The Lodge at Cresthaven.  Supervises the The Lodge at Cresthaven’s peer specialists and coordinates program functions to enhance partial hospitalization with boarding experience.  Responsible for all peer specialist administrative support including daily reports, staff scheduling, and payroll.  Supports outpatient operations including patient transportation, transitioning patients from inpatient treatment to outpatient treatment, and educating patients on Lakeside’s Next Step program.  Serves as a liaison between Lakeside’s inpatient and outpatient program.  Participates in marketing and business development activities as needed.  Updates job knowledge by participating in educational opportunities; maintaining personal networks; and participating in professional organizations.  This position requires very strong customer service skills and ability.  Strong commitment to personal and professional development including continuation of education and career growth required.

This opportunity provides the following:

  • UHS is challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
  • 401k plan with company match for full-time and part-time positions
  • Generous Paid Time Off

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Job Requirements

Position Requirements:

Alcohol and drug addiction education or previous case management preferred.  Bachelor’s degree is preferred. High School diploma/equivalent required.

3 to 5 years’ experience in a behavioral healthcare setting required. 

Valid Driver License with MVR that complies with facility policy.

Knowledge of the Tennessee behavioral health marketplace and referral sources preferred.  Knowledge of psychiatric and chemical dependency diagnoses & symptomology also preferred.

Job ID: 76351
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