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Lead Registered Nurse - Outpatient Services

Tower Health Philadelphia Full-Time
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About the Organization 

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.

With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives.


Clinical Team Lead Essential Functions: The Responsibility and Accountability 'meets standards' when: (1) Maintains efficient patient accommodations and clinical quality. Educates patients regarding health-related issues (diabetes, initiatives, Anticoagulation). (2) Assists Practice Supervisor in resolving clinical staff issues. Assist Practice Supervisor in evaluating clinical staff members. Mentors clinical staff new hires or delegates responsibilities to appropriate clinical staff member. (3) Helps weekly clinical staff schedule ensuring coverage for time off, assist with  nursing schedules to ensure efficient flow of patient activity within the office setting. Assist and covers for clinical staff in their absence. (4) Conducts scheduled meetings with staff to review procedures and any problems. Maintains clinical staff records regarding education (ie Point of Care Testing, OSHA training). Communicates/educates clinical staff regarding relevant clinical issues, specifically relays the information gained at Clinical Forums. (5) Monitors all expiration dates of office medications. Stocks inventory clinical supplies. Oversees the ordering of clinical supplies, vaccines for the office. (6) Processing laboratory results for physicians and practices safety, environmental, and/or infection control methods. Maintains bio-hazard log of all chemicals within the practice. (7) Phones triage and return voice-mail messages. Responds to patient emergencies and schedules follow-up appointments, consults, and test as needed. (8) Performs the routine duties of his/her clinical level, helps educate and train our Residents and all new team members.



  • An Associate Degree from an accredited school of Nursing
  • Current Pennsylvania RN license
  • Current BLS Certification
  • 2-4 years appropriate clinical and supervisory experience (required)
  • Knowledge of Medical Terminology (required) 
  • Required Skills: Excellent Communication Skills, General Clerical Skills, Skilled in performing basic Clinical/Administrative and Medical Procedures. Strong patient satisfaction orientation 
  • Outpatient Physician Office experience required
  • Family Medicine experience preferred 


Recommended skills

Emergency Handling
Clerical Works
Basic Life Support


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Lead Registered Nurse - Outpatient Services
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Job ID: 2018-17440


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