Are you Competitive?  Then jump on board with the leading commercial solutions company in San Francisco, California. Interested? Apply now we are looking for a Customer Sales Representative to be part of our growing team.

WHAT THE CUSTOMER SERVICE REPRESENTATIVE DOES ON A DAY TO DAY BASIS:

• Managing telephone calls from customers regarding service problems, questions of competition, and potential for additional sales.
• Refers customers to appropriate branch personnel for fast and positive action as necessary.
• Supervises accounts receivable department.
• Maintains collections at a percentage according to company policy.
• Reviews all contracts for completeness and first paid invoices.
• Key member of “two-charge” meetings.
• Preps customers and sales and service representatives on a daily basis for cash collection.
• Summarizes and reviews deposits, and prepares banking at the end of each day.
• Maintains petty cash and records on an accurate basis.
• Provides support for sales persons.
• Files contracts, initiates route cards, etc.
• Provides clerical support for the branch.
• Administers customer credit in accordance with established company policies for new and current accounts.
• Dispatches service calls on an on-going basis during the course of the business day making judgment decisions as per Branch Manager regarding personnel who are in a position to most efficiently solve customer service problems.
• Disperses in-coming and out-going mail on a daily basis.
• Verifies route bank deposits and prepares deposits for the branch on a daily basis.
• Other tasks as they arise and are assigned by the branch manager.

PREVIOUS EXPERIENCE IN CUSTOMER SERVICE REPRESENTATIVE:

• Someone with potential to be converted
• Someone who is organized
• Has good verbal and written communication skills, can multitask, customer service oriented
• Has admin/office experience, high energy and activity.
• Independent, work efficiently with no supervision, good with time management and good with customers.

Spectra360 Inc. is a Total Talent Management firm that specializes in contract, temp to hire and direct hire placements with a focus in the logistics industry. In 2018 and 2019, Spectra360 was ranked in the top tier of the nation’s fastest-growing talent management agencies by Inc. Magazine. Our focus is simple – find the best-talented professionals and match each person to the right culture fit of our clients. We are always searching for THE BEST and look forward to working with YOU.