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Senior Manager - Medicaid Project Manager job in Baltimore at Maximus

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Senior Manager - Medicaid Project Manager at Maximus

Senior Manager - Medicaid Project Manager

Maximus Baltimore, MD Full-Time
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Job Description Summary

JOB SUMMARY: The Sr. Manager will serve as a Project Manager for implementation contracts for large-scale systems. The Project Manager will interface with the IT resources, management teams and other business partners on a regular basis to maintain good client relations and resolve any issues. In addition, the Project Manager will be responsible for meeting cost, schedule and quality requirements for projects and will oversee all contract administrative functions including policy, budget and financial controls.


  • Serves as the MAXIMUS primary day-to-day contact with the client
  • Directs project management and contract activities
  • Helps to ensure stakeholders are effectively engaged and all project deliverables are completed within budget, scope, and schedule
  • Contributes to or authors project deliverables
  • Manages all staff assigned to responsible projects and assigns and directs their activities
  • Directs activities of subcontractors assigned to the projects he/she manages
  • Verifies that the MAXIMUS Project Team fulfills its duties and responsibilities under the contract
  • Handles management, oversight, and reporting duties and works closely with clients when issues arise
  • Closely manages scope and oversees submission of appropriate change requests
  • Tracks performance against the Project Work Plan and/or Project Quality Management Plan
  • Keeps the client point of contact informed of all interactions between MAXIMUS staff and client staff, and escalates issues to the client and the MAXIMUS Project Director, as required
  • Reviews all project deliverables and, when necessary, escalates critical issues
  • Ensures the project is in compliance with MAXIMUS standards and procedures
  • Ensures that all appropriate costs are included in quarterly forecasts
  • Participates with executive management to establish strategic plans, objectives, initiatives, and work plans, as well as engaging in rebid and other business development initiatives
  • Performs other duties as assigned by leadership


  • Bachelor’s degree from an accredited college or university
  • Expert knowledge of project management methods (including PMBOK)
  • Project Management Professional Certificate from the Project Management Institute (PMI)
  • Minimum of 5 years of project management experience with large scale design, development, and implementation projects (> $40MM).
  • Minimum of 10 years of project management experience managing projects of any size with federal or state government projects, preferably Medicaid
  • Experience with Agile methodology and practice (2+ years of experience is preferred)
  • Strong interpersonal and team building skills, as well as an understanding of client relationship building is essential
  • Excellent verbal and writing skills and be comfortable working with customers
  • Excellent organizational, written, and verbal communication skills
  • Proven ability to develop and manage budget and financial forecasts, and meet and exceed goals
  • Proficiency in Microsoft programs such as Word, Excel, PowerPoint and Project
  • Ability to perform comfortably in a fast paced, deadline-oriented work environment
  • Ability to execute many complex tasks simultaneously, and work as a team member as well as independently
  • Must have the flexibility to travel to support other projects or activities, if needed
  • Open to relocation

    Essential Duties and Responsibilities:
    - Oversees all aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
    - Ensure project compliance with all applicable requirements of the contract, state and federal regulations as well as corporate policies.
    - Manage direct reports and the cost- effective operation of all project tasks.
    - Manage subcontractors that provide services to program.
    - Manage audits of operations.
    - Collaborate with other Managers to ensure effective coordination of activities.
    - Develop and implement operational policies and procedures in collaboration with other key stakeholders.
    - Establish and maintains effective relationships with clients and other external entities.
    - Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency.
    - Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance.
    - Monitor performance against key indicators established internally or by the clients.
    - Develop solutions to issues or complex problems.
    - Develop performance goals and objectives for staff, and monitors achievement of those goals.
    - Perform other duties as may be assigned.

    Minimum Requirements:
    - Manages activities of two or more sections or departments.
    - Exercises supervision in terms of costs, methods, and staffing.
    - In some instances this manager may have subordinate supervisors and/or managers.
    - Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives.
    - Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
    - Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
    - Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers.
    - Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship.
    - Establishes operational objectives and work plans and delegates assignments to subordinates.
    - Senior management reviews objectives to determine success of operation.
    - Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.

    MAXIMUS Introduction

    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit [ Link removed ] - Click here to apply to Senior Manager - Medicaid Project Manager

    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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    Job ID: 2020-52017

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